Roles We Serve

Marketing & Strategy:

Technology Management:

Technology Industry:

Forrester Research For:

Sourcing & Vendor Management Professionals

Sourcing & Vendor Management (SVM) Professionals have to evolve from cost-savings-based metrics and procurement to a strategic role enabling business growth through technologies.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience, adapt to new technology purchasing models, and look beyond cost savings to deliver value to customers and employees.

Who this role is for:

Director of Vendor Management
Strategic Vendor Management
The Vendor Management Office
Chief Sourcing Officer

Vice President and Research Director Chris Andrews (01:01)

Challenges facing today's Sourcing & Vendor Management leaders:

Connect suppliers to the customer experience.

The Forrester Wave™: Global Workplace Services, Q4 2015

Support smart adoption of digital technologies.

SaaS Vendor Evaluation: Criteria To Track For Business Outcomes

Enable mobility for customers and employees.

What Does It Cost To Source A Mobile App?

Link systems of engagement to supplier capabilities.

Four Software Licensing Trends That Support Your Business Technology Agenda

Sourcing & Vendor Management Blog

View more posts

Latest Research For This Role

Report: Brief: Should You Renew Your Enterprise Agreement For Microsoft Office?

Analyzing The New Decision Criteria That Should Drive Your Microsoft Licensing Strategy

May 31, 2016 | Duncan Jones

Sourcing leaders considering renewing a Microsoft enterprise agreement (EA) face a very different decision to the one they made three years ago. Significant changes to Microsoft licensing, in line...

Report: Bring Your Applications Management Services Into Your Digital Future

Harness AMS Spending To Support Digital Transformation

April 5, 2016 | William Martorelli

Customers continue to rely and spend heavily on application management services (AMS) available from outsourcing companies, but with relatively little direct business impact. How can clients get more...

View more research

Analysts Serving This Role

View more analysts

Upcoming Events For This Role

Forum: CXDC 2016

September 12, 2016

View more events