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Forrester Research For:

Sourcing & Vendor Management Professionals

Sourcing & Vendor Management (SVM) Professionals have to evolve from cost-savings-based metrics and procurement to a strategic role enabling business growth through technologies.

To succeed, you must execute on a business technology agenda focused on delivering superior customer experience, adapt to new technology purchasing models, and look beyond cost savings to deliver value to customers and employees.

Who this role is for:

Director of Vendor Management
Strategic Vendor Management
The Vendor Management Office
Chief Sourcing Officer

Vice President and Research Director Chris Andrews (01:01)

Challenges facing today's Sourcing & Vendor Management leaders:

Connect suppliers to the customer experience.

Best Practices: Establishing Trusted Partnerships With Your Key Software Providers

Support smart adoption of digital technologies.

Five Best Practices For SaaS Governance

Enable mobility for customers and employees.

Four Software Licensing Trends That Support Your Business Technology Agenda

Link systems of engagement to supplier capabilities.

The Forrester Wave™: BI Service Providers, Q4 2014

Sourcing & Vendor Management Blog

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Latest Research For This Role

Report: The Forrester Wave™: EMEA Workplace Services, Q4 2015

The 13 Providers That Matter Most And How They Stack Up

December 17, 2015 | Wolfgang Benkel

In Forrester's 27-criteria evaluation of Europe, Middle East, and Africa (EMEA) workplace services vendors, we identified the 13 most significant providers Atos, Capgemini, Computacenter, CSC,...

Report: The Forrester Wave™: North American Workplace Services, Q4 2015

The 14 Providers That Matter Most And How They Stack Up

December 17, 2015 | William Martorelli

In Forrester's 26-criteria evaluation of North American (NA) services vendors, we identified the 14 most significant providers Atos, Capgemini, Cognizant, CompuCom (The Global Workspace Alliance),...

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Analysts Serving This Role

  • Joe Galuszka

    Joe Galuszka

    Sourcing Strategy & Execution, Distribution Channels - ISVs/OEMs/VARs...

  • Wolfgang Benkel

    Wolfgang Benkel

    Sourcing Strategy & Execution, Technology Pricing & Licensing...

  • Mark Bartrick

    Mark Bartrick

    Sourcing Strategy & Execution, Technology Pricing & Licensing...

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Upcoming Events For This Role

Forum: DIGITAL TRANSFORMATION 2016

May 10, 2016 - May 11, 2016

Forum: DIGITAL TRANSFORMATION EUROPE 2016

June 8, 2016 - June 9, 2016

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