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Stephanie   Balaouras

Stephanie Balaouras

VP, Group Director Serving Security & Risk Professionals

Stephanie leads the research organization that serves Infrastructure & Operations Professionals and Security & Risk Professionals. Her team's research agenda encompasses designing, building, and automating resilient systems, technologies, and processes that firms need to drive innovation, accelerate time-to-market, prepare employees for the future of work, engage and secure customers, reduce risk, and protect the brand.

Previous Work Experience

Stephanie has more than 20 years of experience in enterprise risk, information security, and IT infrastructure and operations. Previously at Forrester, Stephanie served as the research director of Forrester’s security and risk research team for nearly a decade, helping drive research in key areas such as governance, risk, and compliance; identity and fraud; application security; data security and privacy; and security architecture and operations. Prior to joining the security and risk team, Stephanie was a principal analyst on Forrester's infrastructure and operations team, where she was instrumental in the development of research and offerings in business continuity, IT availability, and information storage and protection.


Prior to joining Forrester, Stephanie was a senior analyst with the Yankee Group, where she provided insight and consultative advice to technology vendors on industry trends in information storage and protection. Before the Yankee Group, Stephanie worked at EMC, first as a technical architect and then as a senior education and productivity consultant. As a technical architect, she articulated EMC's value to partners and customers and designed solutions to meet customer and new market opportunities. As an education and productivity consultant, she managed and supported complex technical training programs. Prior to EMC, Stephanie worked at Accenture as a consultant, focusing on the implementation of business applications (SAP, PeopleSoft) for global businesses.

Education

Stephanie holds a bachelor's degree in business administration and finance and investments with a minor in ethics from Babson College.

 

Stephanie Balaouras

VP, Group Director Serving Security & Risk Professionals

Stephanie leads the research organization that serves Infrastructure & Operations Professionals and Security & Risk Professionals. Her team's research agenda encompasses designing, building, and automating resilient systems, technologies, and processes that firms need to drive innovation, accelerate time-to-market, prepare employees for the future of work, engage and secure customers, reduce risk, and protect the brand.

Previous Work Experience

Stephanie has more than 20 years of experience in enterprise risk, information security, and IT infrastructure and operations. Previously at Forrester, Stephanie served as the research director of Forrester’s security and risk research team for nearly a decade, helping drive research in key areas such as governance, risk, and compliance; identity and fraud; application security; data security and privacy; and security architecture and operations. Prior to joining the security and risk team, Stephanie was a principal analyst on Forrester's infrastructure and operations team, where she was instrumental in the development of research and offerings in business continuity, IT availability, and information storage and protection.


Prior to joining Forrester, Stephanie was a senior analyst with the Yankee Group, where she provided insight and consultative advice to technology vendors on industry trends in information storage and protection. Before the Yankee Group, Stephanie worked at EMC, first as a technical architect and then as a senior education and productivity consultant. As a technical architect, she articulated EMC's value to partners and customers and designed solutions to meet customer and new market opportunities. As an education and productivity consultant, she managed and supported complex technical training programs. Prior to EMC, Stephanie worked at Accenture as a consultant, focusing on the implementation of business applications (SAP, PeopleSoft) for global businesses.

Education

Stephanie holds a bachelor's degree in business administration and finance and investments with a minor in ethics from Babson College.

 

Stephanie Balaouras's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Essential Technology Solutions For Pandemic Management

    A Mix Of Emerging And Reemerging Solutions Become Must-Haves

    May 19, 2020Stephanie Balaouras, Stephen Powers, Caleb Ewald

    Without a vaccine or community immunity, organizations must manage through the coronavirus pandemic for the next 12 to 24 months. They must maintain a hybrid workforce, support customers via digital channels and new engagement models, and maintain comprehensive health and safety protocols, all during an unpredictable set of cascading disruptions and crises. This report identifies the essential tools and solutions organizations will need to operate successfully until COVID-19 is eradicated.

  • For Security & Risk Professionals

    REPORT: Returning To Work: How To Prepare For Pandemic Recovery

    Essential Steps And Pandemic Management Protocols For Planning Your Operational Recovery

    April 20, 2020Stephanie Balaouras, Alla Valente, Andrew Hewitt, Jeff Becker, Arielle Trzcinski, Sucharita Kodali, Jeff Pollard, Paul McKay, Scott Compton

    As the epicenter of the global COVID-19 pandemic shifts and each affected region reaches its peak infection rate, firms must prepare now to restart closed plants, reopen retail locations, and bring employees back to work. Organizations must plan a staged recovery to reduce the health and financial risks of future scenarios that include a second infection wave, a steep economic downturn, and permanent changes to employee and consumer behaviors. This report details the essential steps and new pandemic management protocols for planning your operational recovery.

  • For Security & Risk Professionals

    REPORT: Craft Zero Trust Security Metrics That Matter

    Performance Management: The Zero Trust Security Playbook

    March 24, 2020 Jeff Pollard, Stephanie Balaouras

    Forrester's Zero Trust (ZT) Model of information security demands that security teams eliminate the dangerous trust assumptions underpinning perimeter-based security architectures. When you embrace a ZT mindset, you assume that malicious actors have already infiltrated your environment and are stealing your valuable data. ZT metrics answer two questions for business and security and risk (S&R) leaders: 1) Do we have a breach? and 2) What sensitive data have criminals exfiltrated? This report reviews the ZT metrics that help answer these critical questions. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: Prepare Your Organization For A Pandemic

    Key Recommendations For How Business And Risk Leaders Build Resiliency In A World Where Disease Outbreaks Are The New Normal

    February 7, 2020Stephanie Balaouras, Alla Valente, Andrew Hewitt

    The likelihood and impact of a pandemic are impossible to predict with much accuracy. Regardless, history tells us there's a potential for widespread and costly disruption — especially for those who fail to adequately prepare. Risk professionals should treat the latest outbreak, the novel coronavirus (2019-nCoV), as, at best, another powerful warning and, at worst, a potentially massive disruption. Take practical steps such as refreshing plans, updating employee policies, communicating frequently, and carrying out succession planning.

  • For Security & Risk Professionals

    REPORT: The Biggest Trends Shaping Enterprise Risk Management In 2020

    Enterprise Risk Management Programs Must Mature Faster To Adapt To Changing Risks

    January 3, 2020 Alla Valente, Salvatore Schiano, Stephanie Balaouras

    Uncertainties in the business environment and emergence of new threats are leading to more complex risks. Firms are doubling down on proactive risk management to better anticipate disruption, build operational resilience, and respond to new dynamics. This report, part of a series of studies with the Disaster Recovery Journal, examines the current state of business resiliency and enterprise risk management (ERM) and provides risk, compliance, and business continuity professionals with insight into the trends and priorities for future ERM investment.

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