Stephen Powers

Vice President, Research Director serving Application Development & Delivery PROFESSIONALS

Stephen serves Application Development & Delivery Professionals. He is a leading expert on technologies to support online customer experiences, including web content management, digital asset management, and personalization. Stephen helps Forrester clients create customer experience management technology strategies to support contextual, multichannel experiences and realize production efficiencies.

Previous Work Experience

Stephen came to Forrester with many years of experience in IT management and application development. Most recently, Stephen served as vice president and general manager of a software startup in Cambridge, Mass., managing client engagements in the areas of customer resource management (CRM), asset management, and supply chain management. Prior to that, he spent eight years at ZDNET (later CNET), where he led IT groups responsible for enterprise content management, web content management, eCommerce, search applications, and data warehousing.

Education

Stephen earned a B.S. in Electrical Engineering from Villanova University and an M.B.A. from Babson College.

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  • Sharyn Leaver
  • For Enterprise Architecture Professionals

    Blog:The Demand For Speed Is Accelerating — And IT Isn't Keeping Up

    Speed and agility are at the heart of business today — and, unfortunately, those are two areas in which IT is falling short. Two trends — neither of which is going away anytime soon...

    • For Chief Information Officer Professionals

      Blog:Q&A With Oliver Bussmann, Group Chief Information Officer, Group Managing Director, UBS AG

      In advance of next week’s Forrester’s European Forum For Technology Management Leaders in London (June 12-13), we had an opportunity to speak with Oliver Bussmann, one of our industry...

      • For Chief Information Officer Professionals

        Blog:Q&A With Jeroen Tas, Chief Executive Officer, Informatics Solutions and Services, Philips Healthcare

        Our Forum For Technology Management Leaders in London starts tomorrow and I'm very excited about the program that we have been able to put together across the two days. On day one, we will be...

        • For CIO Professionals

          Report:CIOs And CMOs Must Turn Collaboration Into Action

          Forrester/Forbes Insights CIO/CMO Survey Results Show Marginal Progress

          Chief information officers (CIOs) and their chief marketing officers (CMOs) must put a unified business technology (BT) agenda into practice that best wins, serves, and retains today's empowered...

          • Downloads: 71
        • For CMO Professionals

          Report:CMOs And CIOs Must Turn Collaboration Into Action

          Forrester/Forbes Insights CIO/CMO Survey Results Show Marginal Progress

          Chief marketing officers (CMOs) and their chief information officers (CIOs) must put a unified business technology (BT) agenda into practice that best wins, serves, and retains today's empowered...

          • Downloads: 151
        • For CIO Professionals

          Report:Top Technologies For Your BT Agenda

          Tools And Technology: The Business Technology Agenda Playbook

          In today's competitive environment, investing in business technologies is central to companies' ability to win, serve, and retain customers. Business execs know this, but they don't think that their...

          • Downloads: 479
        • For Enterprise Architecture Professionals

          Blog:Introducing A New Peer Network For EA Executives

          We’ve been talking to many of you in the last year about improving our Forrester Leadership Boards for Enterprise Architecture Professionals -- our peer collaboration program for senior...

          • For Chief Information Officer Professionals

            Blog:Introducing a New Program for CIOs at the World's Largest Firms

            As the Practice Leader for the CIO role at Forrester, I have talked at length with many of our CIO clients about how they’d like to engage with Forrester - particularly when it comes to our...

            • For Enterprise Architecture Professionals

              Blog:Infusing EA Into Your Business

              In today’s business environment, the pressure to change, and change quickly and often, is growing, thanks to the proliferation of empowered customers, emerging global markets, regulation (and...