Why Read This
Organizations thinking about purchasing a talent management solution want to know what to expect from the selection process through deployment and beyond. To aid in this, Forrester surveyed 63 users of seven of the top talent management solutions and asked about topics like selection criteria, deployment methods, implementation costs and timetables, potential pitfalls, and implementation results. The findings show that firms are primarily looking for a talent management solution that fits their business requirements, increasingly prefer the software-as-a-service (SaaS) deployment model, and are also attracted by low initial licensing costs and short implementation timelines. Buyers need to take care with application integration issues and data access issues when implementing, but can expect good vendor service and strong business results.