Ted Schadler

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Ted serves Application Development & Delivery Professionals. He has 27 years of experience in the technology industry, focusing on the effects of disruptive technologies on people and on businesses. His current research agenda analyzes the expanding role of content and content delivery in a mobile-first, digital-always world, including the effects on web content management and digital experience delivery platforms.

Ted is the coauthor of The Mobile Mind Shift: Engineer Your Business to Win in the Mobile Moment (Groundswell Press, June 2014). Your customers now turn to their smartphones for everything. What's tomorrow's weather? Is the flight on time? Where's the nearest store, and is this product cheaper there? Whatever the question, the answer is on the phone. This Pavlovian response is the mobile mind shift — the expectation that I can get what I want, anytime, in my immediate context. Your new battleground for customers is this mobile moment — the instant in which your customer is seeking an answer. If you're there for them, they'll love you; if you're not, you'll lose their business. Both entrepreneurial companies like Dropbox and huge corporations like Nestlé are winning in that mobile moment. Are you?

Ted is also the coauthor of Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business (Harvard Business Review Press, September 2010). Social, mobile, video, and cloud Internet services give consumers and business customers more information power than ever before. To win customer trust, companies must empower their employees to directly engage with customers using these same technologies.

Previous Work Experience

Previously, Ted analyzed the consumerization of IT and its impact on a mobile-first workforce, the future of file services in a mobile-first, cloud-enabled world, mobile collaboration tools, workforce technology adoption and use, and the rise of cognitive computing. In 2009, Ted launched Forrester's Workforce Technology Assessment, the industry's first benchmark survey of workforce technology adoption. This quantitative approach helps professionals and the teams they work with have a fact-based conversation about employees' technology adoption.

Prior to joining Forrester in April 1997, Ted was a cofounder of Phios, an MIT spinoff. Before that, Ted worked for eight years as CTO and director of engineering for a software company serving the healthcare industry. Early in his career, Ted was a singer and bass player for Crash Davenport, a successful Maryland-based rock-and-roll band.

Education

Ted has a master's degree in management from the MIT Sloan School of Management. He also holds an M.S. in computer science from the University of Maryland and a B.A. with honors in physics from Swarthmore College.

Refine your results

Date Range

Role

Methodology

Industry

Topics

Market Imperatives

Region

Vendor

70 results in Everything

  • IT Infrastructure & Operations
  • Lauren E. Nelson
  • For Infrastructure & Operations Professionals

    Charts & Figures:Hosted Private Cloud Global Adoption Almost Doubles In 2013

  • For Infrastructure & Operations Professionals

    Charts & Figures:Top Drivers And Top Concerns Of Hosted Private Cloud Adopters And Planners

  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Private Cloud In Europe, Q4 2014

    European Adopters Focus On Private Clouds For Test/Dev Purposes

    European infrastructure and operations (I&O) executives and their teams often ask Forrester for private cloud adoption data to inform the cloud strategy of their business technology (BT) agenda and...

    • Downloads: 80
  • For Infrastructure & Operations Professionals

    Charts & Figures:The European Market Is Test/Dev Focused

    European Adopters Focus On Private Clouds For Test/Dev Purposes

  • For Application Development & Delivery Professionals

    Report:Who Are Enterprise Cloud Developers?

    What Forrester's Forrsights Developer Survey, Q1 2013 Shows

    Less than a quarter of all enterprise developers are using cloud platforms today. Examining the first movers, using the Forrester Forrsights Developer Survey, Q1 2013, we found significant...

    • Downloads: 191
  • For Infrastructure & Operations Professionals

    Report:State Of Cloud Platform Standards: Q1 2014

    OpenStack Steps Forward To Become The New De Facto Model

    Enterprises look to cloud computing services to enable flexibility and scalability for agile applications, but many fear vendor lock-in, which would mitigate these benefits. Without standardization,...

    • Downloads: 555
  • For Infrastructure & Operations Professionals

    Report:An Infrastructure And Operations Pro's Guide To Cloud-Based Disaster Recovery Services

    You Must Include These Services In Your Five-Year Road Map

    Historically, disaster recovery (DR) preparedness required substantial time and financial investment. For many, DR was out of reach, and for others, it was a burdensome task that often felt like an...

    • Downloads: 1164
  • For Infrastructure & Operations Professionals

    Report:Vendor Landscape: Private Cloud Overview

    In September 2013, Forrester published a two-part market overview on converged infrastructure that included preintegrated software-defined converged solutions. Two months later, Forrester produced...

    • Downloads: 521
  • For Infrastructure & Operations Professionals

    Charts & Figures:Breaking Down Variations Across The Hosted Private Cloud Market

  • For Infrastructure & Operations Professionals

    Charts & Figures:Evaluated Vendors: Product Information And Selection Criteria

  • For Infrastructure & Operations Professionals

    Report:Predictions For 2014: Private Cloud Management And Infrastructure

    In 2013, over half of enterprises stated that in 2014, they will be prioritizing building a private cloud, when it was only introduced less than five years ago. Although enterprises have quickly...

    • Downloads: 848
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Private Cloud Solutions, Q4 2013

    Three Vendors Rise To The Top Of The Private Cloud Market

    In Forrester's 61-criteria evaluation of private cloud solution vendors, we identified the 10 most significant software providers — ASG Software Solutions, BMC Software, CA Technologies, Cisco...

    • Downloads: 1283
  • For Infrastructure & Operations Professionals

    Charts & Figures:Scenario Profiles

  • For Infrastructure & Operations Professionals

    Charts & Figures:Cloud Adopters Prioritize And Use Open Source Technology

    OpenStack Steps Forward To Become The New De Facto Model

  • For Infrastructure & Operations Professionals

    Charts & Figures:Private Cloud Adoption In North America Remained Steady In 2014

  • For Infrastructure & Operations Professionals

    Charts & Figures:Forrester Wave™: Hosted Private Cloud, Q4 '14

    Virtustream And Datapipe Lead The Way, With CSC, HP, Dell, And Blue Box Close Behind

  • For Infrastructure & Operations Professionals

    Report:Quick Take: Breaking Down IBM Pulse 2014

    IBM's Overarching Cloud Strategy Is One Based On Open Standards

    Last week's annual IBM Pulse 2014 drew 11,000 tech management professionals, partners, and IBM folks to Las Vegas, where the company informed all participants about bold moves it's making around...

    • Downloads: 243
  • For CIO Professionals

    Report:Predictions 2015: The Days Of Fighting The Cloud Are Over

    Cloud computing is arguably one of the most disruptive fields ever in technology management. CIOs are a primary force driving the enterprise business technology (BT) agenda, so you need to understand...

    • Downloads: 600
  • For CIO Professionals

    Report:Develop Cloud Metrics Using The Balanced Scorecard

    Performance Management: The Cloud Computing Playbook

    This report outlines the performance management of Forrester's solution for CIOs working on developing effective objectives and metrics for their organization's cloud strategy. Crafting and measuring...

    • Downloads: 1237
  • For Infrastructure & Operations Professionals

    Report:Four Common Private Cloud Strategies

    Align Your Expectations With Your Strategy

    From surveys, interviews, and inquiry calls, Forrester is seeing an emergence of four private cloud approaches that are driven by very different strategies and thus have variant scope and results....

    • Downloads: 833
  • For Infrastructure & Operations Professionals

    Report:How Will Your Private Cloud Pass The Developer Self-Service Litmus Test?

    Developer Self-Service Access Enables Rapid App Delivery

    Developers judge private cloud initiatives by the degree of autonomous access they get to environments and resources that tech management provides. Few enterprises offer developer self-service to...

    • Downloads: 79
  • For Infrastructure & Operations Professionals

    Report:Brief: Cloud-To-Cloud Resiliency

    Top Cloud Users Design A Multicloud Approach To Ensure Highly Available Services

    Just like on-premises infrastructure, clouds fail. We see this in the news on an almost daily basis. Yet as we enter the age of the customer, downtime is becoming less and less acceptable. How can...

    • Downloads: 221
  • For Infrastructure & Operations Professionals

    Charts & Figures:Criteria — What Changed

  • For Infrastructure & Operations Professionals

    Report:Quick Take: Breaking Down VMworld 2014

    Can The Virtual Powerhouse Power Virtually Everything?

    Last week, VMware presented its latest corporate and product strategy and developments at the annual VMworld conference. The three pillars of VMware's strategy are the software-defined data center...

    • Downloads: 229