Why Read This
In Forrester's 66-criteria evaluation of enterprise content management (ECM) vendors, we found that EMC, IBM, OpenText, and Oracle lead the pack because of their abilities to address all four content-centric technology areas. Microsoft challenges the leaders with enhanced capabilities in business, foundational, and persuasive content. Strong Performer Hyland Software strengthens its position by enhancing its business and foundational capabilities to complement its traditional image and archive focus. Strong Performers HP and Xerox find success by targeting business and foundational content, while Strong Performer Perceptive Software targets business and transactional content. Contender Allen Systems Group (ASG) has found success by focusing on transactional content, and Contender Alfresco Software continues to strengthen its ECM functionality by focusing on business and foundational content.