Why Read This
In Forrester's 65-criteria evaluation of enterprise social platform vendors, we identified the 13 most significant solution providers — Atlassian, blueKiwi, IBM, Jive, Microsoft, Neudesic, OpenText, salesforce.com, SAP, Sitrion, Socialcast by VMware, Tibco, and Zimbra — in the category and researched, analyzed, and scored them. This Forrester Wave replaces two previous Forrester Waves —The Forrester Wave™: Enterprise Social Platforms, Q3 2011 and The Forrester Wave™: Activities Streams, Q2 2012 — because market conditions have forced these two categories to consolidate. There also has been significant vendor attrition over that period, e.g., Jive is now the only pure-play enterprise social vendor. This report details our findings about how well each solution fulfills our criteria and where each stands in relation to one another in order to help CIO professionals select the right partner for their enterprise social platform.