Why Read This
The utilities industry is going through a massive business transformation based on the digitization and the convergence of energy and information networks. Smart computing technology enables utilities to collect and process huge amounts of information about their value chain and customers. This enables new, dynamic, customer-centric business processes where energy-related services play an increasingly important role in the business portfolio for utilities companies. To drive this industry transformation, utilities companies are spending more on information and communications technology (ICT) today and in the coming years, and they represent an excellent business opportunity for vendors that understand the challenges utilities companies are facing to streamline their solutions and messaging to support the industry through this IT driven revolution.