FOR Infrastructure & Operations PROFESSIONALS

The Modern Service Delivery Playbook For 2017

Modern Service Delivery Is Here To Stay

Infrastructure and operations (I&O) teams must address today's customers' rising expectations. As application portfolio and infrastructure strategies change, I&O pros must shift to what Forrester calls modern service delivery, which focuses the ops in development and operations (DevOps) on the agility, availability, responsiveness, and quality of the services you deliver. This report outlines how Forrester's modern service delivery playbook helps I&O professionals deliver for their firms' customers. Continue reading the Executive Overview


video thumbnail

Forrester Playbooks

Playbook frameworks guide your critical decisions with integrated reports, tools, and objective insights. See how Playbooks align to your critical business initiatives, delivering integrated reports, tools, and guidance for your key decisions. Watch the video.

playbook icon

Custom solutions for critical challenges.

Forrester Consulting applies our deep body of research, data-driven insights, and best practices to your specific business challenge. Learn how Forrester Consulting can help.