Infrastructure and operations (I&O) teams must address today's customers' rising expectations. As application portfolio and infrastructure strategies change, I&O pros must shift to what Forrester calls modern service delivery, which focuses the ops in development and operations (DevOps) on the agility, availability, responsiveness, and quality of the services you deliver. This report outlines how Forrester's modern service delivery playbook helps I&O professionals deliver for their firms' customers.
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Playbook frameworks guide your critical decisions with integrated reports, tools, and objective insights. See how Playbooks align to your critical business initiatives, delivering integrated reports, tools, and guidance for your key decisions. Watch the video.