For B2C Marketing Professionals

The State Of Consumers And Technology: Benchmark 2012, US

North American Consumer Technographics®

    Why Read This Report

    This report is a graphical analysis of Forrester's North American Technographics® Online Benchmark Survey (Part 1), Q2 2012 (US, Canada). It provides a generational overview of US consumers' behaviors and technology attitudes. We have included forecasts for the online population as well as for smartphone and tablet users. Our analysis shows that consumers of all ages are embracing the opportunity to find information and connect with people and brands wherever they are — at home, in the car, while shopping, and during many other aspects of their daily lives. For companies, this means the emergence of the always addressable customer — a large and growing audience that demands value from the brands with which they engage. Market insights professionals should use this report to understand the technology behaviors of their target generations and how best to engage with them.

    This document is not available for individual purchase.

    Become A Client

    Get objective, pragmatic guidance that helps you make tough decisions and succeed in a complex world. Contact us to learn more.

    Already A Client?
    Log in to read this document.


    • Technology Plays A Role In The Lives Of All Generations
    • Using The Data: 57,499 US Online Individuals, 159 US Brands
    • Supplemental Material