FOR Infrastructure & Operations PROFESSIONALS

The Workforce Enablement Playbook


Create A Habitat Of Technology Engagement And Enablement For Your Workforce



Mobility and bring-your-own-device (BYOD) top the list of any infrastructure and operations (I&O) leader responsible for workforce enablement — your firm's employees need both tools and creative freedom to win, serve, and retain customers. What's missing from most employee technology strategies is a fundamental understanding of what makes people truly engaged and productive employees — and a large part of the answer lies in cognitive science. To put that deeper understanding into practice, use an ... Continue reading the Executive Overview

PLAYBOOK RESEARCH

video thumbnail

Forrester Playbooks

Playbook frameworks guide your critical decisions with integrated reports, tools, and objective insights. See how Playbooks align to your critical business initiatives, delivering integrated reports, tools, and guidance for your key decisions. Watch the video.

playbook icon

Custom solutions for critical challenges.

Forrester Consulting applies our deep body of research, data-driven insights, and best practices to your specific business challenge. Learn how Forrester Consulting can help.