Thomas is a vice president and principal analyst serving B2C Marketing Professionals. Thomas' research focuses on the integration of mobile and the internet of things into marketing and digital strategies; the disruptive role of mobile in bridging the digital and physical worlds; new conversational interfaces, such as messaging apps, bots, and intelligent agents; and the impact of mobile devices and emerging technologies, including wearables and connected objects, on consumer attitudes and behaviors. His coverage includes mobile marketing and advertising, mobile internet and applications, mobile commerce, and payments.
Thomas has spoken at numerous events around the world, including Mobile World Congress, Mobile Convention Amsterdam, DMEXCO, and WebSummit, and is regularly quoted in leading media outlets, such as The New York Times, The Wall Street Journal, Reuters, Les Echos, and Le Monde.
He has worked with clients from nearly every industry — including consumer goods, luxury, travel, retail, and financial services — to advise and guide the development of their mobile and digital strategies.
Previous Work Experience
Thomas has nearly 20 years of experience in the digital and mobile space. Prior to joining Forrester in August 2008, Thomas spent four years at JupiterResearch as a senior mobile analyst, and six years at Bouygues Telecom (the third-largest French operator), first as internet product manager and then as mobile multimedia marketing manager. Thomas also brings experience from the financial services sector, working in Milan for a year and a half. Thomas has served as a judge for the Global Mobile Awards at Mobile World Congress since 2008.
Thomas holds degrees in international marketing/strategy and finance from EM Lyon (Lyon School of Management) and Science Po Paris (Institute of Political Science).