Speaker Biography

Tracey Ah Hee

Managing Director, Strategy and Operations

Sessions Featuring This Speaker

Forrester's Forum For Customer Experience Professionals East

06/24/2014

    Profile

    Tracey Ah Hee leads customer experience management at KPMG. She has over 20 years of experience in consulting and industry management, specializing in the area of customer management leveraging customer behavioral analytics, customer strategy, and customer experience management to help organizations achieve their business goals.

    Tracey has held executive roles in marketing, business development, and general management for multinational telecommunications and financial services organizations. Prior to joining KPMG, she established and led a customer behavioral analytics company that served top-ranked companies. Her industry experience includes banking, insurance, telecommunications, and retail.