Forrester : Transportation & Logistics

Latest Research

For CIO Professionals

REPORT: 2019 US Tech Budgets: Industry Outlook

CIOs Should Make Their 2019 Plans With A Solid Understanding Of What's Going On In Their Industry

February 6, 2019 Andrew Bartels

The US tech budget outlook for 2019 is generally positive, with projected growth of 6.1% only slightly slower than its 2018 growth. But in that broad picture, different industries will face very different prospects. In this report, we provide our forecasts by industry and high-level tech budget benchmarks for tech spending as a percentage of revenues by industry. We also address each industry's tech spending by category and the split between business technology (BT) and back-office technology (BOT) spending. CIOs should read this report to compare their 2019 tech budgets with the outlook for tech spending in their industry.
For CIO Professionals

REPORT: Predictions 2019: New Tech

Where VC Funding And Innovation Will Go In 2019

November 6, 2018 Carlton A. Doty

CXOs in large and midsize enterprises must constantly monitor emerging technology markets to uncover innovation opportunities. Top of mind for most are some usual suspects like machine learning, edge computing, and distributed ledger technology. But as standalone technologies, they're practically useless unless applied to industries and use cases that drive economic and customer value. The five predictions in this report show how venture capital investments in emerging tech markets will recalibrate in the coming year, driving innovation in four key industries.
For Security & Risk Professionals

REPORT: How To Secure Connected And Autonomous Vehicles

Security Pros Must Prepare For Emerging Transportation-Specific Cyberthreats

August 9, 2018 Merritt Maxim, Salvatore Schiano

Connected and autonomous vehicles (CVs and AVs) are transforming transportation. While business leaders enthuse about reinventing the in-vehicle customer experience to drive brand loyalty and differentiation, security and risk (S&R) pros struggle to secure and protect the complex vehicle infrastructure. Insecure vehicles can lead to data loss, privacy abuse, physical harm, and revenue loss. This report outlines the threats facing transportation and how S&R pros can assess and mitigate the risks.
For eBusiness & Channel Strategy Professionals

REPORT: Envisioning The Future Of Omnichannel Commerce

Vision: The Omnichannel Commerce Playbook

July 25, 2018 Brendan Witcher

Omnichannel is not a new concept, but B2C, B2B, and even B2B2C companies still grapple with how to transform from multichannel to omnichannel. Omnichannel capabilities cover four key areas: view of the customer, engagement, fulfillment, and pricing. This report helps digital business professionals understand how and why these areas are separate projects, as well as why these capabilities are critical to successfully win and retain business from empowered customers. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
For CIO Professionals

REPORT: New Tech: Autonomous Vehicles, Q3 2018

Forrester's Landscape Overview Of 24 Providers

July 18, 2018 Carlton A. Doty, Christian Austin

Over the past decade, self-driving cars have moved from a curiosity in college engineering labs to a top priority for global tech and auto companies. Why? The technology that enables vehicles to drive themselves has overcome major hurdles in viability and cost, making autonomous vehicles (AVs) a reality on today's roads. AVs will transform the way we transport goods and people from point A to B. This report highlights the companies that seek to deploy self-driving vehicles and the diverse business models they will employ to stake their claim in the AV market.