Transportation & Logistics

As a key channel in the supply chain, logistics integrates information for the transportation, inventory, warehousing, handling, packaging, and security of goods between the point of origin and the business or consumer user.

Research

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  • For Customer Experience Professionals

    Report: The US Customer Experience Index, 2017

    How well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 314 brands across 21 industries in the US CX Index....

  • For eBusiness & Channel Strategy Professionals

    Report: Building The Business Case For Omnichannel Commerce

    Digital retail executives must build effective omnichannel business cases to minimize the risk of launching initiatives that: 1) lack critical internal support; 2) fail to meet customer expectat...

  • For CIOs

    Report: Autonomous Vehicles Will Reshape The Global Economy

    Each week brings a new story about autonomous vehicle experiments by disruptive tech companies that threaten the future of century-old auto manufacturers. This is not one of those stories. We in...

  • For CIOs

    Report: Case Study: Mobike Leverages IoT To Bypass Gridlock

    Companies in all industries are increasingly looking beyond cost savings to deliver customer value with the internet of things (IoT). IoT products need not be technically complex, but they do ha...

  • For CIOs

    Report: 2017 Tech Budget Benchmarks

    CIOs feel ambivalent about tech budget benchmarks. They need them to respond to CEO and CFO questions about tech spending levels, but they also know the top-line metrics don't really say much. T...

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Analysts who cover Transportation & Logistics