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Description
Despite the fact that we are in the midst of European crisis that could influence the insurance business dramatically, eBusiness & Channel Strategy executives should be sensitive to other industry and consumer trends that are out there. This webinar shows the impact of these trends on the business. For example, rapid adoption of new technologies, such as smartphones and tablets, is changing customer behavior and forcing insurance companies to adjust their distribution channels into multi-touchpoint customer experiences supported by agile commerce platforms. eBusiness & Channel Strategy executives are running out of time and should make the digital agenda a priority for their companies in 2012. After this webinar, you will understand what the drivers of change are, where you stand, and what you should prioritize this year.
Agenda:
- The Marketplace And Industry Trends
- Consumer Trends For Insurance Companies
- The Five Key Actions For eBusiness & Channel Strategy Executives In 2012
Vendors Mentioned: Backbase, Distribution Technology, Figlo, Finantix, Focus Solutions, and Pegasystems.
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