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For Application Development & Delivery Professionals
Social business technology can transform the way employees work by eliminating barriers to collaboration, improving customer engagement, and accelerating the flow of information and ideas. But even...
- Downloads: 1207
For CIO Professionals
Insurer CIOs Must Remove The Barriers To Customer Obsession
The age of the customer won't wait for healthcare payers. As employer customer numbers drop and individual consumer memberships grow, insurers must learn to articulate their value to these customers...
- Downloads: 809
For Enterprise Architecture Professionals
Forrester's Reference Business Capability Map Provides A Lens For Understanding Changes
Management teams for health insurance businesses must transform their organizations to face a digital future that places consumers in the center of the ecosystem. Fueled by the need to manage...
- Downloads: 379