Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Research Coverage

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64 results in Everything

  • John R. Rymer
  • For CIO Professionals

    Report:Office 2013: A Breakthrough In Productivity

    Highly Integrated With A Risk Of Lock-In

    Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

    • Downloads: 605
  • For Application Development & Delivery Professionals

    Report:Are You Ready For SharePoint's Big Pivot?

    What You Need To Know To Make The Shift To SharePoint 2013

    With the latest release of SharePoint in early 2013, Microsoft pivots in earnest from conventional software to subscription cloud services. Among SharePoint releases, the 2013 edition carries big...

    • Downloads: 402
  • For Application Development & Delivery Professionals

    Charts & Figures:Mendix, OpenText Cordys, and Servoy's Products Provide The Most Development Tools

    Our Guide To The Tools And Services Of 22 Platforms

  • For Application Development & Delivery Professionals

    Report:Two Paths To The Ideal Digital Experience Delivery Organization

    Digital Customer Experience Delivery Demands An Organizational Transformation

    Many application development and delivery (AD&D) leaders are often on the outside looking in when it comes to their organizations' digital customer experience projects. Yet their role has great...

    • Downloads: 312
  • For Application Development & Delivery Professionals

    Blog:Microsoft Gets A New Java License, Oracle Gets A Cloud Channel

    Microsoft’s cloud partnership with Oracle gives the Redmond, WA giant a new license to distribute Java technology — something it hasn’t had since 2004. With this license, Microsoft...

    • For Application Development & Delivery Professionals

      Report:How Customer Obsession Is Remaking The AD&D Landscape

      Landscape: The Application Development Strategy, Structure, And Sourcing Playbook

      The central role of software in customer-facing business activities has begun to redraw the map of application development and delivery (AD&D) teams and processes. Why? Customer engagement software...

      • Downloads: 173
    • For Application Development & Delivery Professionals

      Blog:Cloud Keys An Era Of New IT Responsiveness And Efficiency

      James Staten and I wrote this vision of the future of cloud computing. The full report is available to Forrester clients at this link. The research is part of Forrester’s playbook to advise...

      • For Application Development & Delivery Professionals

        Report:Shift Your Expectations Of SharePoint

        This data chart details the full results of Forrester's Q3 2014 Global SharePoint Usage Online Survey. The results show that Microsoft's drive to move SharePoint users to the cloud is working, but...

        • Downloads: 45
      • For Application Development & Delivery Professionals

        Charts & Figures:Application Services: CloudBees's Roster Leads The Pack

        Our Guide To The Tools And Services Of 22 Platforms

      • For Application Development & Delivery Professionals

        Report:Facebook's Place In A BT Application Development Strategy

        Access To Its Customer Community Is Facebook's Biggest Asset, But Login And Mobile Services Have Broader Potential

        Facebook is the best-known social network in the world, but for developers it's becoming much more. Facebook's APIs and recent acquisitions position it for developing customer-facing systems of...

        • Downloads: 91
      • For Application Development & Delivery Professionals

        Report:The Future Of Microsoft .NET: New Options, New Choices, New Risks

        The Emerging Windows Platform Expands On The .NET Framework

        One Microsoft platform era is ending and another is beginning. The .NET era as we've known it is winding down. .NET doesn't go away — it becomes Microsoft's preferred server environment for a...

        • Downloads: 867
      • For Application Development & Delivery Professionals

        Blog:What Is Salesforce1 Anyway?

        Salesforce1 was the big development revealed at salesforce.com's huge Dreamforce 2013 conference. But many left the conference wondering the same thing: What exactly is Salesforce1? A new mobile...

        • For Application Development & Delivery Professionals

          Report:The Standalone Business Rules Platform Market Segment Should Be Growing Faster

          Market Overview: Business Rules Platforms In 2013

          The market for business rules technologies is healthy, but the standalone platform segment is growing more slowly than it should. Most enterprises should use standalone business rules platforms to...

          • Downloads: 509
        • For CIO Professionals

          Report:Quick Take: Apple And IBM Team Up To Create A New Enterprise Mobile Platform

          New Partnership Melds Complementary Strengths In Consumer And Enterprise Markets

          The leading mobile OS devices from Apple and Google have blossomed in enterprise settings because individuals want the same mobile devices and apps at work that they use in their personal lives. But...

          • Downloads: 386
        • For CIO Professionals

          Report:Q3 2012 Global Cloud Developer Online Survey Results

          This PowerPoint deck presents the data gathered from Forrester’s Q3 2012 Global Cloud Developer Online Survey.  The survey fielded 106 responses; 56% from North America; 25% from Western...

          • Downloads: 65
        • For Application Development & Delivery Professionals

          Report:Don't Just Maintain Business Applications, Raise Business Responsiveness

          Continuous Improvement: The Business Applications Playbook

          While big projects such as delivering new off-the-shelf or custom-built applications help your organization achieve excellent business outcomes, sustaining these outcomes requires that your...

          • Downloads: 604
        • For Application Development & Delivery Professionals

          Blog:Progress Software Lowers Its Sights

          Clay Richardson, Mike Gilpin, and I collaborated on this blog post. I don’t normally blog in response to news events, but I feel obligated to blog about Progress Software’s strategy...

          • For Application Development & Delivery Professionals

            Report:How And Why Customers Choose Public Cloud Platforms

            Fast Delivery Is Just The Beginning

            All of the application development and delivery (AD&D) leaders that we interviewed for "The Forrester WaveTM: Enterprise Public Cloud Platforms, Q2 2013" told us that they made the move to public...

            • Downloads: 467
          • For CIO Professionals

            Report:Quick Take: The 10 Questions New Microsoft CEO Satya Nadella Must Address

            Top Priorities For Reinventing Its Enterprise Business

            Microsoft has named the third CEO in its history, selecting Satya Nadella, the former executive vice president of the Redmond firm's cloud and enterprise group and onetime Bing boss. Nadella inherits...

            • Downloads: 242
          • For Application Development & Delivery Professionals

            Blog:Which Cloud Platform Is Best?

            To evaluate public cloud platforms, you have to look at the breadth of cloud services developers use, which means including Amazon Web Services (AWS), Microsoft Windows Azure, and...

            • For CIO Professionals

              Report:The Forrester Wave™: Enterprise Public Cloud Platforms, Q4 2014

              How The 16 Providers That Matter Most Stack Up

              Public cloud application platforms unlock the flexibility, developer-productivity, and economic advantages of cloud computing. Business technology and technology management professionals use a wide...

              • Downloads: 620
            • For Application Development & Delivery Professionals

              Charts & Figures:The New Vendor Landscape For Modern Apps

            • For Application Development & Delivery Professionals

              Report:Build Your Dream Team: Organizing To Deliver Exceptional Digital Experiences

              Organization: The Digital Experience Delivery Playbook

              Many application development and delivery (AD&D) leaders are on the outside looking into their organizations' digital customer experience projects. Yet their role has great potential to expand as...

              • Downloads: 1309
            • For CIO Professionals

              Report:The Public Cloud Market Is Now In Hypergrowth

              Sizing The Public Cloud Market, 2014 To 2020

              Public cloud services continue to drive big changes in the markets for software, hardware, and IT outsourcing, while providing a foundation for age of the customer innovations. How much and when will...

              • Downloads: 1037
            • For Application Development & Delivery Professionals

              Report:Microsoft Ascending

              In First 100 Days, Nadella's Team Shifts To A More Open And Aggressive Posture

              When Microsoft named Satya Nadella the third CEO in its history this past February, we posited 10 questions he needed to answer to ensure Microsoft's future relevance to enterprises. As Nadella's...

              • Downloads: 278