Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.

Education

Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

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64 results in Everything

  • John R. Rymer
  • For Application Development & Delivery Professionals

    Report:Are You Ready For SharePoint's Big Pivot?

    What You Need To Know To Make The Shift To SharePoint 2013

    With the latest release of SharePoint in early 2013, Microsoft pivots in earnest from conventional software to subscription cloud services. Among SharePoint releases, the 2013 edition carries big...

    • Downloads: 409
  • For CIO Professionals

    Report:Quick Take: Is Ellison Really Stepping Down?

    Oracle's Announcement Changes Little In The Near Term, But Is Act One Of An Executive Succession

    Many have interpreted Oracle's announcement on September 18, 2014 that founder Larry Ellison will now be chief technology officer (CTO), not CEO, as a major leadership change at the company. The...

    • Downloads: 53
  • For Application Development & Delivery Professionals

    Charts & Figures:Modern AD&D Tools And Technologies Overview

  • For Application Development & Delivery Professionals

    Blog:The Future Of Digital Customer Experience Is More Than Mobile

    Stephen Powers and I wrote this research together. The full report is available to Forrester clients at this link. The research is part of Forrester’s playbook to advise application...

    • For CIO Professionals

      Report:The Public Cloud Market Is Now In Hypergrowth

      Sizing The Public Cloud Market, 2014 To 2020

      Public cloud services continue to drive big changes in the markets for software, hardware, and IT outsourcing, while providing a foundation for age of the customer innovations. How much and when will...

      • Downloads: 1069
    • For CIO Professionals

      Report:Office 2013: A Breakthrough In Productivity

      Highly Integrated With A Risk Of Lock-In

      Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

      • Downloads: 609
    • For CIO Professionals

      Report:Q3 2012 Global Cloud Developer Online Survey Results

      This PowerPoint deck presents the data gathered from Forrester’s Q3 2012 Global Cloud Developer Online Survey.  The survey fielded 106 responses; 56% from North America; 25% from Western...

      • Downloads: 65
    • For CIO Professionals

      Report:Microsoft Aims SharePoint To The Cloud

      What CIOs Need To Know About The Big Shift

      With the latest release of SharePoint in early 2013, Microsoft pivots in earnest from conventional software to subscription cloud services. In SharePoint 2013, clients will find a new architecture...

      • Downloads: 454
    • For Application Development & Delivery Professionals

      Blog:Which Cloud Platform Is Best?

      To evaluate public cloud platforms, you have to look at the breadth of cloud services developers use, which means including Amazon Web Services (AWS), Microsoft Windows Azure, and...

      • For Application Development & Delivery Professionals

        Blog:Cloud Keys An Era Of New IT Responsiveness And Efficiency

        James Staten and I wrote this vision of the future of cloud computing. The full report is available to Forrester clients at this link. The research is part of Forrester’s playbook to advise...

        • For Application Development & Delivery Professionals

          Report:Which Public Cloud Platforms Have The Right Developer Tools And Services?

          Our Guide To The Tools And Services Of 22 Platforms

          There are many mobile and customer-facing apps and built-on public cloud platforms — and more will come as the age of the customer progresses. Customer-facing apps are different: They...

          • Downloads: 438
        • For Application Development & Delivery Professionals

          Report:Build Your Dream Team: Organizing To Deliver Exceptional Digital Experiences

          Organization: The Digital Experience Delivery Playbook

          Many application development and delivery (AD&D) leaders are on the outside looking into their organizations' digital customer experience projects. Yet their role has great potential to expand as...

          • Downloads: 1320
        • For Application Development & Delivery Professionals

          Report:How Customer Obsession Is Remaking The AD&D Landscape

          Landscape: The Application Development Strategy, Structure, And Sourcing Playbook

          The central role of software in customer-facing business activities has begun to redraw the map of application development and delivery (AD&D) teams and processes. Why? Customer engagement software...

          • Downloads: 177
        • For Application Development & Delivery Professionals

          Blog:Application Development In The Cloud: Let’s Go Deep

            Developers are driving cloud computing in new directions and toward deeper enterprise adoption. We see a new pragmatism in our research: Developers favoring collections of cloud-based...

          • For Application Development & Delivery Professionals

            Report:Predictions 2015: Modern Apps Mean New Technologies, Processes, And Skills

            Application development and delivery (AD&D) leaders are facing tumultuous change in 2015 driven by people, process, and technology catalysts. Mobile and cloud alter the architectural landscape and...

            • Downloads: 394
          • For Application Development & Delivery Professionals

            Report:Facebook's Place In A BT Application Development Strategy

            Access To Its Customer Community Is Facebook's Biggest Asset, But Login And Mobile Services Have Broader Potential

            Facebook is the best-known social network in the world, but for developers it's becoming much more. Facebook's APIs and recent acquisitions position it for developing customer-facing systems of...

            • Downloads: 91
          • For CIO Professionals

            Report:Quick Take: Apple And IBM Team Up To Create A New Enterprise Mobile Platform

            New Partnership Melds Complementary Strengths In Consumer And Enterprise Markets

            The leading mobile OS devices from Apple and Google have blossomed in enterprise settings because individuals want the same mobile devices and apps at work that they use in their personal lives. But...

            • Downloads: 390
          • For CIO Professionals

            Report:TechRadar™: Cloud Computing, Q4 2014

            Tools And Technology: The Cloud Computing Playbook

            Customers no longer question cloud computing as a viable technology choice; in a growing number of enterprises, cloud is now the first choice. Since our 2011 TechRadar™ on cloud computing,...

            • Downloads: 448
          • For Application Development & Delivery Professionals

            Report:Unify The Digital Experience Across Touchpoints

            Create A Consistent Experience To Engage Customers

            Today's rush to reach customers on their smartphones and tablets is just the beginning of an explosion of software-fueled digital touchpoints. Smartphones, tablets, eReaders, games, smart TV, goggles...

            • Downloads: 1553
          • For Application Development & Delivery Professionals

            Report:Create Your Digital Experience Delivery Strategy

            Strategic Plan: The Digital Experience Delivery Playbook

            Digital customer experience isn't the next big opportunity for application development and delivery (AD&D) professionals; it's here now. Business leaders responsible for marketing, sales, and support...

            • Downloads: 1076
          • For CIO Professionals

            Report:The Forrester Wave™: Enterprise Public Cloud Platforms, Q4 2014

            How The 16 Providers That Matter Most Stack Up

            Public cloud application platforms unlock the flexibility, developer-productivity, and economic advantages of cloud computing. Business technology and technology management professionals use a wide...

            • Downloads: 729
          • For Application Development & Delivery Professionals

            Report:Shift Your Expectations Of SharePoint

            This data chart details the full results of Forrester's Q3 2014 Global SharePoint Usage Online Survey. The results show that Microsoft's drive to move SharePoint users to the cloud is working, but...

            • Downloads: 48
          • For CIO Professionals

            Report:Quick Take: The 10 Questions New Microsoft CEO Satya Nadella Must Address

            Top Priorities For Reinventing Its Enterprise Business

            Microsoft has named the third CEO in its history, selecting Satya Nadella, the former executive vice president of the Redmond firm's cloud and enterprise group and onetime Bing boss. Nadella inherits...

            • Downloads: 247
          • For Application Development & Delivery Professionals

            Report:New Development Platforms Emerge For Customer-Facing Applications

            Firms Choose Low-Code Alternatives For Fast, Continuous, And Test-And-Learn Delivery

            Hand-coding is too slow to develop and deliver many of the applications that companies use to win, serve, and retain customers. Some firms are turning to new, "low-code" application platforms that...

            • Downloads: 511
          • For Application Development & Delivery Professionals

            Blog:Playbook: Achieve Cloud Economics For Operations And Services

            Cloud computing has reached an inflection point for enterprises — a comprehensive strategy for its use is now required. Until now, most companies had adopted cloud services in an ad hoc...