Vikram Sehgal

VP, Research Director - Data serving Customer Insights PROFESSIONALS

Vikram leads the forecast team, which is responsible for producing all forecasts within M&S research. He is focused on the consumer commerce areas including retail, travel, and financial services. He is keenly involved in understanding the evolution of consumers' online behavior and technology adoption.

Previous Work Experience

Vikram came to Forrester Research through its acquisition of Jupiter Research, where he started in July 2000. Prior to Jupiter, Vikram worked at IRI, a leading market research company, where he worked closely with some of the leading CPG companies.

Vikram often appears on TV, radio, and comments in the press on the US online retail and travel industry. He has been quoted in The L.A. Times, Business Week, The New York Times, CNN Money, and American Banker. He has also appeared on CNBC, Bloomberg TV, and Radio, NPR, Fox Business News, and ABC.


Vikram earned an M.B.A. from Virginia Tech and a B.Com from N.M College in Mumbai, India.

Refine your results



Market Imperatives



21 results in Reports

  • Past 12 months
  • Infrastructure & Operations
  • Lauren E. Nelson
  • For Infrastructure & Operations Professionals

    Report:Vendor Landscape: Private Cloud Software

    Varied Building Blocks Lay The Foundation, But It's Up To You To Make It A True Private Cloud

    In November 2013, Forrester published "The Forrester Wave™: Private Cloud Solutions, Q4 2013," which evaluated the top software-only private infrastructure-as-a-service solutions in the market....

    • Downloads: 507
  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Hosted Private Cloud, North America And Europe, Q3 2014

    A common business technology (BT) agenda request that we receive from our infrastructure and operations (I&O) clients is baseline adoption data for hosted private cloud to inform their cloud...

    • Downloads: 198
  • For Infrastructure & Operations Professionals

    Report:OpenStack Is Ready — Are You?

    Learn From The Lessons Of The OpenStack Masters To Help You Succeed With The Popular Private Cloud Platform

    OpenStack is an open source cloud platform that has become a compatibility standard for the private cloud market. Despite its headway into the Fortune 100 and long list of notable vendor supporters,...

    • Downloads: 395
  • For Infrastructure & Operations Professionals

    Report:Brief: VMworld 2015 Reveals A Disruptor In Transition

    VMware Woos Cloud-Native Developers In Its Quest To Overcome Its Innovator's Dilemma

    VMware recently revealed the direction that it's heading at its annual VMworld conference. In 2013, VMware announced its pursuit of three complementary product strategies for the BT agenda: 1)...

    • Downloads: 85
  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Private Cloud In Europe, Q3 2014

    European Adopters Focus On Private Clouds For Test/Dev Purposes

    European infrastructure and operations (I&O) executives and their teams often ask Forrester for private cloud adoption data to inform the cloud strategy of their business technology (BT) agenda and...

    • Downloads: 155
  • For Infrastructure & Operations Professionals

    Report:Quick Take: OpenStack Summit, Q4 2015

    The Liberty Summit Focused On Incremental Improvements And Reassurance

    The OpenStack Foundation hosts a semi-annual release summit to provide a mix of end user stories, release updates, and OpenStack deep-dive sessions. Last week's Tokyo summit drew a crowd of over...

    • Downloads: 64
  • For Infrastructure & Operations Professionals

    Report:Develop Cloud Metrics Using The Balanced Scorecard

    Performance Management: The Cloud Computing Playbook

    This report outlines the performance management of Forrester's solution for I&O professionals working on developing effective objectives and metrics for their organization's cloud strategy. Crafting...

    • Downloads: 1416
  • For Infrastructure & Operations Professionals

    Report:Organize The Chaos Of Cloud With A Realistic And Effective Strategy

    Continuous Improvement: The Cloud Computing Playbook For 2015

    Developing a realistic and achievable cloud strategy is far from easy. Organizations can't always start at square one when creating a cloud strategy, since most already make use of cloud in a variety...

    • Downloads: 284
  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Private Cloud In North America, Q3 2014

    North American infrastructure and operations (I&O) executives and their teams often ask Forrester for private cloud adoption data to inform their cloud strategy and compare their progress with their...

    • Downloads: 513
  • For Infrastructure & Operations Professionals

    Report:Select Your Optimal Hosted Private Cloud Strategy

    We Identified The Best Practices For The Five Common Hosted Private Cloud Adopter Profiles

    There is no single strategy or journey to the cloud that describes the experience of all or even most organizations' adoption path, and trying to glean a single approach from all of the adoption...

    • Downloads: 226
  • For Infrastructure & Operations Professionals

    Report:Quick Take: OpenStack Summit, Q2 2015

    The Main Focus Of The Kilo Release Is Community App Catalog And DefCore Improvements

    Every six months, the OpenStack Foundation hosts a release summit. These summits always provide a mix of end user stories, release updates, and OpenStack deep dive sessions, aimed at OpenStack users...

    • Downloads: 93
  • For Infrastructure & Operations Professionals

    Report:Predictions 2016: The Cloud Accelerates

    Eleven Key Developments For Cloud And What I&O Pros Should Do About Them

    After reaching mainstream acceptance in 2015, cloud will shift into the next gear in 2016. This next stage will focus on expanding cloud use cases and infrastructure and operations (I&O)...

    • Downloads: 240
  • For Infrastructure & Operations Professionals

    Report:TechRadar™: Private Cloud, Q3 2015

    Private Cloud Software Suites Hit Equilibrium As Enterprises Take A Segmented Approach To Private Cloud

    Customers no longer question cloud computing as a viable technology choice. And in a growing number of enterprises, cloud is now the first choice. But cloud isn't a single technology. It's composed...

    • Downloads: 245
  • For Infrastructure & Operations Professionals

    Report:Assess Your Cloud Maturity

    Assessment: The Cloud Computing Playbook

    As infrastructure and operations (I&O) leaders refine cloud strategies to deliver the experiences and the agility that their firms' customers demand, they'll need to assess their level of cloud...

    • Downloads: 1790
  • For Infrastructure & Operations Professionals

    Report:Brief: Did HP Bail Out Of Public Cloud?

    We Expect HP To Reduce Its Commitment To Public Cloud But Continue To Focus On Private And Hybrid Cloud Solutions

    HP's cloud executive team generated some media speculation on April 8, 2015, when it indicated that it can't compete directly with the hyperscale public cloud platforms. Does this mean HP is exiting...

    • Downloads: 133
  • For Infrastructure & Operations Professionals

    Report:The State Of Cloud Platform Standards: Q2 2015

    Standards Bodies And Open Source Foundations Learn To Play Nice

    Infrastructure and operations (I&O) pros look to cloud computing services to enable flexibility and scalability for agile applications, but many fear vendor lock-in. Applications, products, and...

    • Downloads: 372
  • For Infrastructure & Operations Professionals

    Report:How Will Your Private Cloud Pass The Developer Self-Service Litmus Test?

    Developer Self-Service Access Enables Rapid App Delivery

    Developers judge private cloud initiatives by the degree of autonomous access they get to environments and resources that tech management provides. Few enterprises offer developer self-service to...

    • Downloads: 176
  • For Infrastructure & Operations Professionals

    Report:The Forrester Cloud Computing Maturity Assessment: Q2 2015

    This tool accompanies the assessment report in the cloud computing playbook. It offers clients the ability to measure their own cloud maturity.

    • Downloads: 59
  • For Infrastructure & Operations Professionals

    Report:The Forrester Private Cloud Maturity Assessment: Q3 2015

    Forrester's private cloud maturity assessment evaluates your current and desired state maturity across 42 key private cloud elements within four top-level domains: technical, governance, people, and...

    • Downloads: 1
  • For Infrastructure & Operations Professionals

    Report:Vendor Landscape: Private Cloud Overview

    Forrester has been tracking almost 50 private cloud service providers that deliver products or services to enterprises. This report refreshes Forrester's high-level overview of this landscape for...

    • Downloads: 790
  • For Infrastructure & Operations Professionals

    Report:Why Overlays Are Getting The Most Attention In The Software-Defined Network Market

    The Taxonomy And Benefits Of The Software-Defined Network Overlay Market

    It will be another five years before software-defined networking (SDN) becomes a mainstream foundation of the business technology (BT) that can be applied across the entire network. However,...

    • Downloads: 96