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Who Is "Cutting The Cord" And Why
January 28, 2017

The rise of Netflix and other online streaming services has caused more and more consumers to cut the cord and discontinue their traditional TV subscriptions. Forrester’s new report identifies the trends that drove cord cutters to drop their service provider as well as why others have not yet discontinued their traditional TV service.

Below are some of the key findings from the report:

  • The number of cord cutters has doubled over the past three years, from 3% of the population surveyed in 2013 to 6% in 2016.
  • During the same period, the number of likely cord cutters has more than doubled from 9% in 2013 to 19% in 2016.
  • The top reason for cutting the cord and considering cutting the cord is the cost of traditional TV service.
  • 48% of married couples are cord cutters, but only 28% of older Millennials (28- to 36-year-olds) are cord cutters.
  • Among streaming services, Netflix (60%) was perceived as having the most interesting original content, followed by HBO Now (45%) and Hulu (41%).

Click here for more information, and please contact us if you'd like a copy of this report.

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Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 500,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.


Jenna Vassallo
Marketing Manager
Forrester Research, Inc.

Tel. 617-613-5746



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