Wipro

Latest Research

  • For CIO Professionals

    REPORT: The Forrester Wave™: Global Digital Business Transformation Accelerators, Q1 2019

    The 15 Providers That Matter Most And How They Stack Up

    March 19, 2019 Nigel Fenwick

    In our 24-criterion evaluation of global digital business transformation accelerators, we identified the 15 most significant ones — Accenture, Atos, Capgemini, Cognizant, Deloitte, DXC Technology, EY, IBM, Infosys, KPMG, McKinsey & Company, Publicis Sapient, PwC, Tata Consultancy Services (TCS), and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs select the right one for their needs.

  • For Security & Risk Professionals

    REPORT: The Forrester Wave™: Managed Security Services In Asia Pacific, Q1 2019

    The 11 Providers That Matter Most And How They Stack Up

    March 13, 2019 Jinan Budge

    In our 28-criterion evaluation of managed security service providers (MSSPs) in Asia Pacific (AP), we identified the 11 most significant ones — Accenture, Deloitte, EY, IBM, Orange Cyberdefense, Symantec, Tata Communications, Telstra, Trustwave, Verizon, and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk professionals select the right one for their needs.

  • For eBusiness & Channel Strategy Professionals

    REPORT: How To Build A Better (Digital) Mousetrap

    Apply Design Thinking To Develop An Iterative Platform Strategy

    February 20, 2019 Nigel Fenwick

    For centuries, entrepreneurs have toiled to develop innovative products. The drive to build a better mousetrap is rooted in a desire to solve problems that many customers face. The fundamental shift in today's economy is that the tools to build tomorrow's better mousetrap are digital. To succeed, CEOs and digital business leaders must create future mousetraps on digital platforms. This report sets out how digital leaders must shape business strategy to succeed in a platform economy.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Omnichannel Customer Service Outsourcers, Q1 2019

    Forrester's Overview Of 28 Omnichannel Customer Service Outsourcing Providers

    February 14, 2019 Ian Jacobs, Laura Naparstek

    You can use omnichannel customer service outsourcing to improve cost efficiency, quickly stand up digital engagement channels, and adjust to unexpected customer interaction volume. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size and tenure in the landscape, functionality, geography, and vertical market focus. Customer service pros should use Forrester's Now Tech report to understand the value they can expect from a customer service outsourcer and select vendors based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Global Continuous Testing Service Providers, Q1 2019

    The Nine Providers That Matter Most And How They Stack Up

    January 23, 2019 Diego Lo Giudice

    In our 29-criteria evaluation of global continuous testing (CT) services providers, we identified the nine most significant ones — Accenture, Capgemini, Cognizant Technology Solutions, DXC Technology, IBM, Infosys, NTT DATA, Tata Consultancy Services (TCS), and Wipro — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) and QA professionals make the right choice.

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