Joe Cicman | Forrester
Joe Cicman
Principal Analyst
About Joe

Joe helps technology executives, application leaders, software development leaders, and digital business executives modernize enterprise software portfolios and prepare their organizations for an AI-driven future. Joe helps these leaders decide what to build, buy, compose, generate, modernize, or retire. His research examines how AI is reshaping enterprise software; how organizations should manage the boundary between core and edge applications; and how governance, architecture, and technology stewardship must evolve as software development, automation, and business execution become increasingly AI enabled. He also provides guidance on digital business models, software operating models, digital experience platforms, marketplaces, business ecosystems, and the technologies that power customer, partner, and employee experiences.