Katy Tynan

Principal Analyst

Katy works at the intersection of people and technology. With a strong focus on leadership and organizational development, Katy supports CIOs, CMOs, and chief human resources officers in their work to optimize customer experience through a highly engaged, inclusive workforce. 

The author of numerous books and publications, Katy has deep expertise in the practice of leadership at all levels of the organization. Her most recent book, How Did I Not See This Coming? A New Manager’s Guide to Avoiding Total Disaster, was published by ATD Press in 2016. Katy helps Forrester clients build a science-based approach to delivering industry-leading employee experience.

Report
November 12th, 202112 min read

The no-more-jobs model replaces static job descriptions with hiring people for skills and experience and dynamically deploying them as needed.

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What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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