Recent Research
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Technology executives: Get practical guidance on where to invest, where to pull back, and where to experiment with your IT budgets in 2025.
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This case study shows how İşbank’s future fit technology strategy delivers value for its customers and business — and how you can do the same.
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Capitalize on one of the largest market opportunities in history while also making critically needed changes for people and the planet.
![Adopt AI For Personalization Safely And Smartly To Win European Customers](/content-service/api/v1/content/public/image/cms/public/images/ENC38RPyrcwabJ6bQ7SR4/24330824f282363973cf9bc1455c1665/CustomerExperience_15.png?w=690)
This report gives European firms a framework to help them seize the opportunity of AI-driven personalization while avoiding its potential pitfalls.
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This report outlines how Spanish employees feel one year into the pandemic about remote working, vaccinations, and the potential return to “normal” work.
![Now Tech: Digital Intelligence Technologies, Q2 2021](/content-service/api/v1/content/public/image/cms/public/images/75LeBmud1bFAf8LJLv9IR4/bed776591cc061e8d95cdfa9da90f322/researchdoc_editorial_default.png?w=690)
Digital intelligence (DI) solutions allow firms to collect, integrate, and manage digital customer interaction data; process and analyze data to generate actional insights; and automate the continuous improvement of digital experiences. We've identified f
Planned Research
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.
Related Analysts
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