March 19th, 2026 4:00 PM - 5:00 PM
Peer Discussions
Agents Of Change: How To Adapt To Agentic Commerce
Agentic commerce is atop many minds but vaguely understood. Is it an inflection point in buyers’ journeys or a fad? Digital business and marketing leaders must grasp its definition and potential. This conversation will be hosted by Emily Pfeiffer and Nikhil Lai and will include open discussion with participants, so please bring your questions and experiences to share with the group. Questions for discussion:What is agentic commerce and how will it evolve? What are the implications for owned channels (brand website) and non-owned channels (answer engines like ChatGPT)?How should digital business and marketing leaders adapt commerce search, product discovery, and answer engine optimization?Peer discussions are available exclusively to Forrester Decisions VIP Leaders and Leader license holders for their own participation.