Andrew Bartels

Vice President, Principal Analyst

Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 17 years, starting with Giga Information Group, which Forrester acquired in 2003.

Now Tech: Services Procurement Software, Q1 2021
Report
March 30th, 2021 6 min read

You can use services procurement software to manage the acquiring of contingent workers and services providers; track their performance; and make sure they are paid correctly for the value they deliver. But to realize these benefits, you'll first have to

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