Angelina Gennis
Principal Analyst
Angelina serves employee experience (EX) leaders, including CXOs, CIOs, CMOs, and CHROs. She focuses on culture design, leveraging a background in service and product design, and behavioral science. Angelina is an analyst in the Future of Work practice at Forrester, sharing insights, tools, and case studies to guide EX programs and initiatives. She was formerly in Forrester’s customer experience (CX) practice, focusing on customer-centric culture, CX strategy, and CX transformation.
