This report is a snapshot of Forrester’s data on US online adults who buy products from online marketplaces.
This report provides a snapshot of Forrester’s data on shopping online and in-store.
It walks you through a series of steps to identify the right CLV approach for your business and allows you to input data to predict the future profitability of one customer over the next five years.
This report is a snapshot of Forrester’s data on US online adults’ expectations for retail websites.
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.