Caleb Ewald

Researcher

Caleb is a researcher serving digital business professionals. His research focuses on digital maturity and adoption of emerging “smart” technologies, along with disruptive business models like marketplaces and mapping services that help organizations lower costs and boost customer loyalty. He also collaborates with analysts who cover digital service providers, digital experience platforms, software-as-a-service business apps, content management systems and digital asset management, product information management, and commerce suites.

Rethink Metrics To Gain DX Traction
Report
January 4th, 20216 min read

Traditional, centralized application development and delivery (AD&D) teams often measure only two things: time and budget. Without the right metrics, AD&D doesn't have clarity about digital experience (DX) priorities, and marketing and the business won't

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.