Chad is a principal analyst on Forrester’s tech and innovation research team. He supports technology executives, such as chief information officers, chief digital officers, and chief technology officers, with strategic guidance and practical advice to advance their major initiatives. With a focus on future-fit strategies to drive growth and shared value, Chad's research covers top-level leadership issues including technology management, organizational and governance strategies, culture, innovation, and change management. Chad also works with clients and partners on the impact of emerging technologies such as AI and automation.