Are you facing a contract negotiation with ServiceNow and worried about increasing contract costs? This peer discussion provides an opportunity for you to connect with others on negotiation strategies. The discussion will be hosted by Chioma Onwuanibe and Julie Mohr and will include open conversation with participants, so please bring your questions and experiences to share with the group. Proposed discussion topics:What value proposition tools are you using? What value do you get from ServiceNow Impact? What factors have you considered when signing new contracts with ServiceNow?What techniques did you use to help lower overall contract costs?What negotiation tactics did you use? Are you considering changing platforms? What strategies are you using to make the change to a new platform? Peer discussions are available exclusively to Forrester Decisions VIP Leaders and Leader license holders for their own participation.