As an executive partner, Chris works with CIOs, CTOs, chief digital and technology leaders, and senior executives to accelerate their most strategic initiatives. He brings more than two decades of global experience spanning technology strategy, enterprise architecture, customer and employee experience transformation, cloud and SaaS modernization, operating model design, and large‑scale program delivery. Chris blends practitioner depth with strategic advisory expertise to help leaders increase clarity, strengthen alignment, and achieve measurable business impact.

As a former technology strategy leader and consulting executive, Chris brings a rare combination of CX/EX research expertise, product-thinking discipline, and hands-on delivery experience across federal and state government, healthcare, financial services, biotech, manufacturing, and high-tech industries.

His approach emphasizes pragmatic strategy, customer‑focused decision-making, and enterprisewide alignment. Chris helps clients connect research insights to real-world execution — whether guiding vendor selection for major platforms, designing new operating models, shaping transformation roadmaps, or coaching leadership teams through organizational change. He has also authored research, served as an event speaker on IT and CX transformation, and led Total Economic Impact™ business case engagements to quantify value for executive stakeholders.