When Uber exited Southeast Asia in exchange for a 27.5% stake in homegrown digital darling Grab, few questioned the bright future that lay in store for Grab. But the three months since the merger have been anything but smooth, especially in Singapore. Gra

Tom Mouhsian

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Dane Anderson

 

CIOs know that they must adapt their role to one of a trusted, strategic business partner, but most struggle to move from the what to the how. In 2012, Singtel, a leading communications group in Asia and a major player globally, embarked on a companywide

Dane Anderson

 

CIOs must shift their focus to winning, serving, and retaining customers — so although technology leaders in Asia Pacific (AP) will be seeking a moment to catch their breath after a year already filled with change, they'll soon discover that they won't ge

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Dane Anderson

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Frederic Giron

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Charlie Dai

,  Michael Barnes ,  Tim Sheedy ,  Clement Teo ,  Katyayan Gupta ,  Xiaofeng Wang ,  Bryan Wang ,  Gene Cao  

Indian consumers are increasingly embracing smartphones, tablets, mobile applications, and social networks and expect businesses to serve them across all of these digital touchpoints. To answer this call, marketers and CMOs sometimes bypass the CIO comple

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Dane Anderson

, 

Frederic Giron

,  Manish Bahl ,  Katyayan Gupta ,  Nupur Singh Andley  

The age of the customer is transforming market opportunities in Asia Pacific and will fundamentally change how firms manage technology in order to become smarter, nimbler, and more customer-focused. This report draws on the collective research of Forreste

Dane Anderson

 

Forrester regularly surveys business technology (BT) decision-makers about their IT budgets and priorities to help our clients align their own investments. The Forrsights Budgets And Priorities Tracker Survey, Q4 2012 surveyed more than 1,400 IT and busin

Dane Anderson

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John Brand