Danny Mu serves CIO professionals, focusing on emerging technologies like artificial intelligence, big data, cloud, and the internet of things (IoT). His research provides practical advice to CIOs and technology executives on harnessing the power of these emerging technologies to optimize digital customer experience and digital operational excellence.
In 2022, access to digital services will fuel heightened customer expectations, driving bold, visionary APAC firms to nurture customer trust and commit to sustainability via demonstrable climate action.
This report defines the specialized infrastructure trend and its future while identifying the key technologies that will enable its adoption at scale.
This report provides a breakdown of the elements involved in a public cloud selection and identifies the criteria you must leverage.
Business and technology leaders should use this report to understand the value they can expect from an industrial IoT software platform provider and to select one based on size and functionality.
Ping An Insurance, a leading financial services firm and member of the Fortune Global 500, developed a future-fit technology strategy to accelerate customer obsession. To do this, it established foundational technology platforms, used common practices to
Industrial internet-of-things (IoT) software platforms support digitization of industrial processes in asset-intensive industries such as manufacturing. As organizations' use cases become more advanced, their expectations of these platforms grow — but the
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.