Eric Bellomo

Researcher

Eric is a researcher supporting both the healthcare and digital customer collaboration teams. His healthcare research focuses on digital transformation and strategy for health insurers, providers, and life sciences. His digital customer collaboration research focuses on customer service experiences, contact centers, and customer relationship management (CRM) solutions.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research