Eric Yale

Principal Consultant

Eric is a principal consultant and manager in Forrester’s marketing and strategy consulting practice. He works with marketing, CX, e-commerce, digital, and technology leaders across a variety of industries to help them develop strategies to better win, serve, and retain profitable customers. Working alongside some the world’s largest organizations, Eric has provided guidance and support to clients across a number of disciplines that are top of mind to global firms looking to advance their business strategy and stay relevant in today’s complex world. Eric helps clients navigate the evolving marketing and digital landscape to drive profitable and sustainable growth.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.