Greg Zorella,

Greg Zorella

Principal Analyst

Greg Zorella is the lead principal analyst for Forrester’s IT Financial Management practice, supporting tech executives as they navigate best practices for managing their spend. Greg’s primary areas of focus are planning IT spend, how IT spend adds value for the enterprise, and how emerging technologies can help CIOs do more within the confines of their budget. Greg also guides clients on Microsoft enterprise contract negotiations and balanced scorecard development.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

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May 21st, 2026 4:00 PM - 5:00 PM Peer Discussions

From Sticker Shock To Strategy: Negotiating Your Microsoft Renewal (North America)

Tech leaders are entering Microsoft contract renewals where the shape of the agreement is changing — not just the price. Traditional negotiation levers don’t work the same way when core programs increasingly depend on Microsoft. Join this peer discussion to compare renewal/negotiation moves that are working now. Peers will share how they’re bundling negotiations to create leverage, managing support and add-on programs that can materially increase total cost, and starting nine to 12 months early with demand assessment so the first proposal doesn’t anchor the entire outcome. This conversation will be hosted by Cheryl McKinnon and Greg Zorella and will include open discussion with participants. Please bring your questions, lessons learned, and experiences to share with the group. Questions for discussion:What single lever moved the needle most for you: E5, Copilot, Azure concessions, or competitive pressure? Where did total cost sneak up on you?When did you realize Microsoft had the strongest leverage, and what, if anything, helped rebalance it? Peer discussions are available exclusively to Forrester Decisions VIP Leader and Leader license holders for their own participation.