Himank Joshi

Researcher

Himank is a researcher on the ForecastView team in the New Delhi office. The team is responsible for producing all of Forrester’s consumer market forecasts, and Himank focuses on global coverage for eCommerce and consumer devices.

Report
November 10th, 2021
6 min read

This report reviews key factors that drove 2020 e-commerce growth in the US, as well as US retailers’ focus in 2021 and beyond on optimizing store influence, increasing retailer profitability, and optimizing sales across online and offline channels.

Research Coverage