Incumbents should use this infographic to continuously monitor insurtech, understand where capital is flowing, and evaluate potential investment opportunities.

Jeffery Williams

This report highlights the factors driving consumer adoption of CI; discusses the financial implications of CI for customer experience and the insurance value chain; identifies the headwinds for CI; and provides recommendations for building a CI strategy.

Jeffery Williams

Insurers face increasing competition from within the sector and beyond as companies leverage technology to meet consumers' preferences for digital experiences. To maintain an edge, insurance leaders must reinvent their companies to become fundamentally di

Jeffery Williams

Insurtechs spur innovation across the insurance value chain. Incumbents shouldn't stand still as these nimble, digitally conscious startups disrupt insurance marketplaces or bring capabilities that drive business efficiency. Forrester regularly reviews st

Jeffery Williams

For insurers, the competitive landscape continues to intensify as smartphone-enabled insurtechs and ecosystem orchestrators exploit the empowered consumer's demand for digital interactions. To keep pace, insurers must effectively deploy digital tools acro

Jeffery Williams

Before COVID-19, the rapid advancement of digital technology and insurtech disruption ushered in new ways to sell, buy, administer, and service insurance. In the midst of the pandemic, digital transformation has never been more essential to insurer surviv

Jeffery Williams