Laura Cross,

Laura Cross

VP, Principal Analyst

Laura is a results-oriented B2B marketing professional with over 25 years of experience in demand marketing, marketing technology, channel marketing, and marketing operations. She is an independent, proactive thinker with excellent communication, logic, and analytical skills.

Today, Laura works with Forrester’s B2B marketing operations and revenue operations clients with marketing processes, including but not limited to marketing planning; campaign and program planning as well as centers of excellence; marketing operations and revenue operations operating models; and team organization. Laura previously worked with Forrester demand and account-based marketing (ABM) clients, creating extensive research to design, build, and deploy campaigns, programs, and tactics. She also worked with clients on lead management best practices, waterfall processes and optimization, and demand program measurement and optimization.

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research
April 30th, 2025 5:00 PM - 5:40 PM Webinar

B2B Planning Blueprint: From Strategy To Execution

Misalignment in B2B planning disrupts sustainable growth and negatively impacts the customer experience. In this session, we'll show you how to integrate, sequence, and synchronize planning processes across all your go-to-market functions. By getting everything aligned, you'll not only drive growth but also create a smoother, more enjoyable journey for your customers.Join us to enhance coordination and drive success across your go-to-market functions.Key takeaways: Synchronize Efforts: Master the layers of B2B planning across teams to ensure everyone is working in harmony.Foster Collaboration: Learn the sequence of annual planning processes (occurring throughout the year) that promote teamwork and help commit resources and priorities effectively.Avoid Siloed Execution: Identify the essential outputs needed to inform each downstream planning process, ensuring seamless execution across all functions.Target audience level: all levels