Oliwia is a vice president and research director in Forrester’s financial services practice. She leads a team of analysts focused on the impact of technology on customer behaviors and expectations and financial firms’ business models. Her personal area of coverage includes digital disruption and digital innovation in financial services, including fintech and insurtech startups. She helps digital leaders respond to these challenges and adapt their companies for the digital age. During her five years with Forrester, she has worked with numerous clients to develop their business and innovation strategies.
Oliwia is routinely sought after to speak at global industry events including EFMA’s Congress, Finovate, and the Mobile World Congress and to comment for American Banker, Bloomberg, the Financial Times, and Finextra. She has also been recognized as one of the “Rising Stars” in the European Digital Financial Services Power 50 and Rising Stars 2016.