Stephen Powers

VP, Group Director

Stephen serves Application Development & Delivery Professionals. He is a leading expert on technologies to support online customer experiences, including web content management, digital asset management, and personalization. Stephen helps Forrester clients create customer experience management technology strategies to support contextual, multichannel experiences and realize production efficiencies.

June 16th, 2021
7 min read

This report summarizes the drivers for selling and buying technology at the platform level, key characteristics and types of technology platforms, and recommendations for helping leaders leverage the power of platforms to drive alignment

Allen Bonde  
March 10th, 2021
8 min read

Governance is the dreaded "G" word for many organizations: It paints a picture of archaic rules, ineffective bureaucracy, and outdated processes that stifle innovation. But given the cross-organizational nature of delivering digital experiences, governanc

Research Coverage

Planned Research

What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.

Download Planned Research