Stephen serves Application Development & Delivery Professionals. He is a leading expert on technologies to support online customer experiences, including web content management, digital asset management, and personalization. Stephen helps Forrester clients create customer experience management technology strategies to support contextual, multichannel experiences and realize production efficiencies.
Learn how companies collect zero-party data across three use cases: product recommendations, consumer segmentation, and market research.
In our evaluation of marketing creative and content services providers, we researched, analyzed, and scored the most significant ones.
Insurers who don’t have their data house in order will be left with an adversely selected pool of risks, resulting in poor operating performance.
AI is reshaping data management needs and thus the vendor landscape in China. Navigate the expanded data management product ecosystem to drive AI innovation.
Focus relentlessly on data to turn your IT operations into a turbocharger for your business and become the proactive IT organization your business partners need.
Open-source software accelerates AI, often within the cloud-native ecosystem. Master the open-source AI ecosystem to drive your innovation strategy.
What research can you expect from Forrester in the next 12 months? Updated biweekly, our publishing plan will keep you current with market and technology trends. Use the link below to download a list of our upcoming research.
