With more than 20 years of experience running a conferences and publications company, Steven joined Forrester as a senior analyst covering software asset management (SAM), license management, and IT financial management. He has authored more than 100 articles and reports on SAM, tools assessment, and industry trends. Interest areas include software audits and compliance, vendor management, managing software in the cloud, and on-prem and software-as-a-service platforms with particular focus on IBM, Microsoft, Oracle, SAP, VMware, and others.