Andre Kindness

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy--such as software define networking and network function virtualization--for private cloud, remote locations, and hybrid cloud. In particular, he is a leading visionary in defining the network architecture and technology needed inside retail stores, hospitals, manufacturing sites, and hospitality venues. The focus of each is engaging the people involved, especially customers. He helps Forrester clients develop and improve their strategy to ensure they create a network platform for the digital business since the network connection can be a customer’s first touch point to the business.

Previous Work Experience

Andre's career spans 20 years in marketing, business, and technology leadership roles. Andre worked for 10 years with networking professionals inside business and value added resellers at HP's networking division and Cisco Systems, researching and defining which features, products, and solutions were needed to solve complex business challenges. Prior to the network industry, he developed an expertise in systems engineering, designing complex rocket propulsion systems for GenCorp Aerojet, a leader in space missile and propulsion industry. His perspective on the importance of customer orientation, standardized process and procedures, continuous improvement, agile tactics, resiliency, and rapid innovation were honed during his years designing new aircraft features and models at an aircraft company.



Andre graduated from the University of California, Davis, in 1994 and has Bachelor of Science degrees in mechanical engineering, material science and engineering, and aeronautical science and engineering. Additionally, he has a pending CISSP certificate from (ISC)2 and has received certificates from UC Davis in network administration and management and also routing and switching technologies.


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59 results in Reports

  • Andre Kindness
  • For Infrastructure & Operations Professionals

    Report:Strategic Benchmarks 2013: IT Infrastructure

    IT Complexity And Growing Business Demands Orient Infrastructure Priorities Toward Increasing Hardware And Cost Efficiency

    This report provides IT infrastructure and operations (I&O) professionals with strategic benchmarks to compare their IT infrastructure budgets, priorities, motivations, and technology adoption to...

    • Downloads: 1490
  • For Infrastructure & Operations Professionals

    Report:Networking Predictions For 2013

    Networking's Renaissance Breaks Down The Technology Silos And Introduces Teamwork

    As infrastructure & operations (I&O) leaders move aggressively to execute on their private cloud plans, they've run headlong into growing frictions between networking professionals and the rest of...

    • Downloads: 1270
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Data Center Networking Hardware, Q1 2013

    Distinct Competencies Separate The Core Vendors

    In Forrester's 85-criteria evaluation of vendors that offered data networking solutions, Forrester identified eight significant solution providers in this category — Alcatel-Lucent, Arista...

    • Downloads: 967
  • For Infrastructure & Operations Professionals

    Report:The Data Center Network Evolution: Five Reasons This Isn't Your Dad's Network

    Look To Virtual Switches, Virtual I/O, Meshed Networks, And Automation To Maximize Your New Data Center Investment

    Infrastructure and operations (I&O) teams are facing a difficult challenge in the data center: tossing out the rules of networking architecture. After years of just "throwing bandwidth" at the...

    • Downloads: 1178
  • For Infrastructure & Operations Professionals

    Report:Focus Your Network Strategy On User Experience, Not Application Delivery

    To Remain Business-Relevant, I&O Managers Need A New Network Architecture

    Networking isn't about applications or technology — it's about users. The business pressure to consolidate IT, support empowered users, and provide customized experiences to customers is...

    • Downloads: 1065
  • For Infrastructure & Operations Professionals

    Report:Optimize IT Infrastructure Around Key Workloads

    The inside-out approach of engineers focused on technology for its own sake must stop: Your business cares about outcomes and holistic services, not server, storage, and network technologies. For too...

    • Downloads: 897
  • For Infrastructure & Operations Professionals

    Report:The Data Center Network Evolution: Three Core Network Management Tools

    I&O Must Invest In Configuration And Management, Monitoring, And Monitoring Aggregation To Accelerate Data Center Transformation And Automation

    Businesses are pushing their infrastructures to become a standardized, self-service, pay-per-use model giving users rapid access to powerful and more flexible IT capabilities. This means that I&O...

    • Downloads: 1008
  • For Infrastructure & Operations Professionals

    Report:Market Overview: Data Center Networking Solutions, Q1 2012

    The Data Center Networking Solutions Mimic I&O's Virtualization Maturity

    Over the past year, infrastructure and operations (I&O) professionals have focused their enterprise networking efforts on readying network infrastructure to support virtualization, consolidation,...

    • Downloads: 908
  • For Infrastructure & Operations Professionals

    Report:Virtual Network Infrastructure

    Orchestrating The Right Services For Each User Requires I&O To Invest In A Scalable, Secure, Shared, Simplified, And Standardized Network Infrastructure

    Server virtualization started a chain reaction that is transforming infrastructure and operations (I&O). Your network infrastructure isn't immune, but the reaction has been delayed. Current...

    • Downloads: 871
  • For Infrastructure & Operations Professionals

    Report:Predictions 2016: The Cloud Accelerates

    Eleven Key Developments For Cloud And What I&O Pros Should Do About Them

    After reaching mainstream acceptance in 2015, cloud will shift into the next gear in 2016. This next stage will focus on expanding cloud use cases and infrastructure and operations (I&O)...

    • Downloads: 791
  • For Infrastructure & Operations Professionals

    Report:Is Software-Defined Networking Ready For The Enterprise? Part 1 Of 3

    Understanding The Need For SDN And The Vendors Fulfilling It

    Finally, networking has its "cloud." Not since The Beatles touched down at N.Y.'s John F. Kennedy International Airport to perform at The Ed Sullivan Show has there been so much hysteria; yet few...

    • Downloads: 762
  • For Infrastructure & Operations Professionals

    Report:Q&A: Networking Landscape, Q4 2010

    Collapsed Tiers, Converged Infrastructure, And Virtualization Are Turning Networking On Its Head

    Landing on the moon or the Jonas Brothers' debut doesn't hold a candle to the awesome state of today's networking landscape. Customers couldn't be in a better position to have true networking...

    • Downloads: 631
  • For Infrastructure & Operations Professionals

    Report:Workload-Centric Infrastructure Ignites Software-Defined Networking

    It's Not Yet Ready For Prime Time, But I&O And Vendors Have A Lot To Do Before It Gets Here

    Infrastructure and operations (I&O) teams are aligning themselves and infrastructure around key workloads to drive greater simplicity and efficiency. In kind, the networking industry has responded by...

    • Downloads: 620
  • For Infrastructure & Operations Professionals

    Report:Is Software-Defined Networking Ready For The Enterprise? Part 2 Of 3

    Enterprises And Vendors Need A Lot More Wrinkles On Their Face

    Even though software-defined networking (SDN) is widely popular with cloud providers, carriers, and universities, today's SDN solutions won't cure enterprise infrastructure and operations' (I&O's)...

    • Downloads: 655
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Wireless Local Area Network Solutions, Q3 2014

    The 10 WLAN Solutions That Matter Most And How They Stack Up

    In Forrester's 58-criteria evaluation of vendors that offered wireless networking solutions, Forrester identified 10 significant solutions in this category — Aerohive Solution, Aruba...

    • Downloads: 394
  • For Infrastructure & Operations Professionals

    Report:Opening New Doors With IPv6

    Identify The Business Benefits Of IPv6 And Break Deployments Into Three Areas

    What's different between electric cars, flux capacitors, and IPv6? Absolutely nothing! They're all hyped technologies that have yet to come to full fruition. For IPv6, that's about to change. The...

    • Downloads: 620
  • For Infrastructure & Operations Professionals

    Report:Source Your Network Architecture From A Strategic Partner

    Dual-Sourcing Your Network Just Results In Low-Cost, Low-Value Infrastructure

    Over the past few years in the networking industry, various vendors have claimed they offer clients a choice where there was none before. Really?! Over the past eight years, the networking industry...

    • Downloads: 505
  • For Infrastructure & Operations Professionals

    Report:A Tsunami Of Empowerment Will Hit Your Network With The Internet Of Things

    Empower The Lines Of Business With Virtual Network Infrastructure

    The empowered era — cloud, virtualization, and bring-your-own-device (BYOD)—pummeled the network and networking teams. This deluge isn't letting up, as the Internet of Things (IoT)...

    • Downloads: 516
  • For Infrastructure & Operations Professionals

    Report:An Infrastructure Can Only Be As Efficient As DNS, DHCP, And IP Address Management

    I&O Should Focus Its Energies On DDI Operations, Not Development

    When was the last time you heard of a company building its own personal computers for its employees? Cobbling together hard drives, CPUs, memory, and operating systems is not cost-effective or a core...

    • Downloads: 534
  • For CIO Professionals

    Report:The Enterprise Network Enables Business Innovation

    Business And Network Strategies Will Become More Integrated

    The enterprise network is the ugly duckling of enterprise technology landscape, looked at disparagingly by CIOs and often ignored by the business. The enterprise network is much less exciting than...

    • Downloads: 389
  • For Infrastructure & Operations Professionals

    Report:Is Software-Defined Networking Ready For The Enterprise? Part 3 Of 3

    Use An Agile Manufacturer's Lessons To Guide Your Adoption Of VNI

    Software-defined networking (SDN) and network functions virtualization (NFV) hold the promise to reposition the network and supporting team from being a business barrier and services liability to an...

    • Downloads: 579
  • For eBusiness & Channel Strategy Professionals

    Report:Predictions 2016: The Digital Store Engagement Surprise

    Retailers Will See Better Engagement At Last — But It Will Come From Improved Operations

    eBusiness and technology management leaders are about to reap real benefits from some digital initiatives — but not all. Trying to engage shoppers via digital store experiments like beacons...

    • Downloads: 435
  • For Security & Risk Professionals

    Report:Three Technical Innovations Will Ignite Zero Trust

    Forrester's Zero Trust Model of information security is gaining worldwide traction. Security and risk (S&R) pros at large enterprises are adopting and implementing Zero Trust networks and discovering...

    • Downloads: 342
  • For Infrastructure & Operations Professionals

    Report:Updated Q1 2012: Understanding The Network Skills Gap

    Virtualization, Bring-Your-Own-Device, And User Experience Will Reshape Networking Professionals' Roles And Responsibilities

    Manual installation of engine pistons had an error rate of around 1%: automation reduced that to 0.00001%. Businesses need infrastructure and operations (I&O) professionals to achieve comparable...

    • Downloads: 440
  • For Infrastructure & Operations Professionals

    Report:Predictions 2016: Automation Drives Growth

    How I&O Pros Will Accelerate BT Agenda Execution With Software-Defined And Agile Everything

    In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda — the to-do list for applying...

    • Downloads: 344