Andrew Bartels

Vice President, Principal Analyst serving CIOs

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on  tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.

 

 

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

 

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

Andrew Bartels's Research

  • For CIOs

    Report: The Canadian Tech Market Outlook For 2017 To 2018

    Canadian CIOs are grappling with a mixed bag of economic news. While better than expected GDP growth continues to provide reasons for optimism, a struggling energy sector, an overheated housing ...

  • For CIOs

    Report: C-Suite Tech Purchasing Patterns

    Business execs are playing a bigger role in buying technologies to help their firms win, serve, and retain customers. CIOs still play a major role, but they operate in a new world of shifting re...

  • For CIOs

    Report: US Tech Market Outlook For 2017 And 2018: Mostly Sunny, With Clouds And Chance Of Rain

    CIOs and other tech decision makers face a positive economic environment, but an uncertain political environment in 2017 and 2018. Growing consumer spending and business investment will keep CIO...

  • For CIOs

    Report: The Forrester Wave™: Services Procurement, Q1 2017

    Services procurement products help firms acquire the contractors, consultants, and outsourcers that they need to win, serve, and retain customers in the age of the customer. In our 40-criteria e...

  • For CIOs

    Report: 2017 Tech Budget Benchmarks

    CIOs feel ambivalent about tech budget benchmarks. They need them to respond to CEO and CFO questions about tech spending levels, but they also know the top-line metrics don't really say much. T...

  • For CIOs

    Report: Global IT 2008 Market Outlook

    Global purchases of IT goods and services — which equal IT vendors' revenues — will equal $1.7 trillion in 2008, growing by 6% after a 12% increase in 2007. A declining US dollar boo...

  • For CIOs

    Report: IT MOOSE Management — 20 Best Practices

    How does a CIO judge whether he or she is using IT resources in the most effective and efficient manner? If the CIO is successful, how does he or she demonstrate this to the CEO and senior manag...

  • For CIOs

    Report: US IT Budget Benchmarks — Preparing For 2010

    IT budget benchmarks continue to be a hot topic for CIOs, especially in the wake of a recession that has caused companies to cut IT budgets to the bone. To help CIOs use IT budget benchmarks to ...

  • For CIOs

    Report: US IT Spending Benchmarks For 2008

    Forrester's annual report on US IT spending benchmarks has been one of our most popular and eagerly awaited documents each year. We first offer CIO-based data and analysis on the whys and hows o...

  • For CIOs

    Report: Global IT Market Outlook: 2009

    Global purchases of IT goods and services — or from the other perspective IT vendors' revenues — will equal $1.66 trillion in 2009, declining by 3% after an 8% rise in 2008. A declin...

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