Andrew Bartels

Vice President, Principal Analyst serving CIOs

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on  tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.



Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.



Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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4 results in Reports

  • Andrew Bartels
  • Packaged Solutions
  • Forrester Wave
  • For CIO Professionals

    Report:The Forrester Wave™: Contract Life-Cycle Management, Q3 2008

    Ariba, Emptoris, SAP, Selectica, And Upside Software Are The Leaders

    In Forrester's 110-criteria evaluation of contract life-cycle management (CLM) vendors, we found that Ariba, Emptoris, SAP, Selectica, and Upside Software led the pack because of their advanced...

    • Downloads: 1693
  • For CIO Professionals

    Report:The Forrester Wave™: eProcurement Solutions, Q2 2007

    Ariba, BasWare, Oracle/PeopleSoft, And SAP Lead; Fieldglass And IQNavigator Are Tops For Services

    eProcurement solutions play a key role in improving purchasing processes in enterprises through automating requisitions and purchase orders for goods and services, decentralizing buying, connecting...

    • Downloads: 981
  • For CIO Professionals

    Report:The Forrester Wave™: Smart Process Applications, Q2 2013

    The 12 Smart Process App Vendors That Matter Most Today And How They Stack Up

    Smart process applications are a new and emerging category of applications designed to help CIOs and their firms improve the effectiveness of their human-centric business activities. But finding the...

    • Downloads: 824
  • For CIO Professionals

    Report:The Forrester Wave™: Contract Life-Cycle Management, Q1 2006

    diCarta, Ariba, Upside Software, And I-many Lead In Our Product Evaluation

    To assess the state of the contract life-cycle management market and see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of 10 leading contract...

    • Downloads: 332