Andrew Bartels

Vice President, Principal Analyst serving CIOs

CIO- Andrew Bartels primarily contributes to Forrester's offerings for the CIO. As an analyst, he is a leading expert on  tech market trends and sizing, cloud and smart computing technologies, tech budget benchmarks and processes, and tech's impact on business operations. He also researches the growing customization of tech systems for industry-specific solutions for utilities, energy, government, education, and professional services sectors. He is a thought leader in buy-side technologies and business networks. Andy has been with Forrester for 15 years, starting with Giga Information Group which Forrester acquired in 2003.

 

 

Previous Work Experience

Andy has extensive experience in the technology market and in strategic planning, both as an analyst and a practitioner in the business world. Prior to joining Giga, Andy held a variety of vice president positions at American Express in the chairman's office, technologies, strategic planning, and re-engineering. Before joining American Express, Andy worked as an economist, writer, and editor for various organizations, including Shearson Lehman Brothers; the US House of Representatives' Committee on Banking, Finance, and Urban Affairs; and the Council on Wage and Price Stability in the Executive Office of the President.

 

Education

Andy earned a B.A. in philosophy from Haverford College and a Ph.D. in history from Johns Hopkins University.

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12 results in Reports

  • Claire Schooley
  • Customer Experience Management
  • For Application Development & Delivery Professionals

    Report:The Future Of Learning Management Is Personalization

    Personalized Learning Experiences, Analytics, And Curated Content Are Front And Center In The Future LMS

    The future learning management system (LMS) will be part of employees' daily life. Whether they wish to find a short chunk of learning needed to do work, collaborate on a project, or determine the...

    • Downloads: 245
  • For Application Development & Delivery Professionals

    Report:Brief: People And Talent Applications Will Promote Engagement And Performance In 2015

    Processes and strategies for people and talent are evolving quickly as companies learn how to harness disruptive new technologies. A decade ago, companies viewed their people and talent management...

    • Downloads: 213
  • For Application Development & Delivery Professionals

    Report:Improve Customer Engagement With A Blended Learning Strategy

    Engaged Employees Are More Effective In Meeting Customer Needs

    Employee competence is a crucial dynamic for companies. Employee knowledge, skills, and abilities affect a company's productivity, ability to innovate, and success in satisfying customers. With...

    • Downloads: 249
  • For Application Development & Delivery Professionals

    Report:Vendor Landscape: Change Management Is A New Differentiator In The Digital Era

    The ability to adapt to changing market dynamics is a critical part of growing as a business. While many companies pay close attention to technology and organizational change issues, far fewer...

    • Downloads: 105
  • For Application Development & Delivery Professionals

    Report:Retain And Develop Employees Through Job Rotation

    A job rotation program gives employees opportunities to engage in a wide range of work experiences, gain a holistic view of the company, and improve their engagement. Company leaders must value and...

    • Downloads: 77
  • For Application Development & Delivery Professionals

    Report:Customer-Obsessed Firms Need To Unify Their Workforce Strategies

    Serve And Retain Customers More Effectively By Focusing On Skills, Not On Permanent And Contingent Worker Classifications

    Companies have traditionally kept their contingent and permanent workforce strategies separate. Human resources (HR) departments focused on permanent employees —recruiting, hiring, onboarding,...

    • Downloads: 193
  • For Application Development & Delivery Professionals

    Report:TechRadarâ„¢: People And Talent Technology, Q1 2016

    HR Process Disruption Creates New Innovation Opportunities For Startups And Incumbents

    Organizations need a variety of technology solutions to attract, retain, and engage their people. Forrester has identified the 20 most important people and talent technology solution categories that...

    • Downloads: 275
  • For CIO Professionals

    Report:Brief: Understand Job Seekers' Challenges In Order To Succeed In Hiring

    Although the tech employment market is hot, standing out amidst the noise generated by social media, job boards, and recruiting services is a challenge to tech pros seeking a new job. This report...

    • Downloads: 132
  • For Application Development & Delivery Professionals

    Report:Create A Learning Culture To Jumpstart Employee Development

    Good Content Won't Make The Cut Without A Supportive Environment

    Employee learning is an expected component of most corporate organizational development programs, either as classroom learning or a blend of classroom and online courses. But organizations are slow...

    • Downloads: 194
  • For CIO Professionals

    Report:CIOs: Master The Hiring Game

    Technology Candidates Are In High Demand

    Technology and social media have dramatically changed high-tech recruiting. The combination of a hot job market, mobile devices, company websites, job boards, and other factors has deluged employers...

    • Downloads: 153
  • For Application Development & Delivery Professionals

    Report:Use Digital Technologies To Improve Employee Engagement

    Drive Growth And Customer Engagement With An Engaged Workforce

    US worker engagement has been less than one-third for 15 years, and the numbers are even lower globally. Employee engagement is now, more than ever, a top corporate priority, with the goal of...

    • Downloads: 1380
  • For Application Development & Delivery Professionals

    Report:New Technologies Reshape Traditional Recruiting Practices

    Companies must carefully evaluate potential new hires in order to create a workforce with high employee engagement. However, the process of attracting, identifying, and selecting candidates has taken...

    • Downloads: 232