Forrester Research For:
Application Development & Delivery (AD&D) Professionals have to shift focus to provide systems of engagement and hyper-personalized, multichannel experiences that delight customers.
To succeed, you must execute on a business technology agenda focused on delivering superior customer experience to drive growth, improve software development to respond more quickly to customer needs, and leverage data effectively for decision-making.
Vice President of Application Development
Vice President, Project Management Office
Vice President of Engineering
February 5, 2016 | Boris Evelson
February 5, 2016 | Nick Barber
February 3, 2016 | Kate Leggett
February 2, 2016 | Liz Herbert
February 10, 2016 | Michael Yamnitsky
Today's customer-centric, software-powered businesses thrive on connectivity, and connectivity thrives on application programming interfaces (APIs). Mobile apps for customer engagement need APIs to...
New Services Improve Access To Insights But Cannibalize Traditional Markets
February 8, 2016 | Jennifer Belissent, Ph.D.
Concerned with time-to-market and inspired by new cloud models, business and technology decision-makers increasingly look to service providers for relevant insights that they can apply directly to...
Omnichannel Customer Experience, Multichannel Architecture...
Business Intelligence, Sourcing Strategy & Execution...
Information Management, Messaging...
May 10, 2016 - May 11, 2016
February 23, 2016
February 24, 2016