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Bill   Martorelli

Bill Martorelli

Principal Analyst Serving Infrastructure & Operations Professionals

Bill serves Infrastructure & Operations (I&O) Professionals with primary research responsibility for services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection across the spectrum of outsourcing opportunities.

Previous Work Experience

Bill has more than 15 years of experience in technology and business consulting. He came to Forrester with the acquisition of Giga Information Group. At Giga, Bill was responsible for a variety of sourcing research topics, including managed services, IT outsourcing, and hosting.

Prior to joining Giga, Bill was an analyst at Hurwitz Group, where he was responsible for all services-related coverage, including managed applications services. Prior to Hurwitz Group, Bill worked at CSC Index, where he directed research for a multiclient program for application delivery executives. Prior to that, he was director of research for New Science Associates, a research firm acquired by Gartner Group in 1993.

Bill has written numerous groundbreaking reports on service delivery issues and trends and has delivered many well-received presentations on a variety of topics, including successful applications outsourcing and business process outsourcing strategies. He has been quoted frequently in both industry and business publications, including BusinessWeek, The Wall Street Journal, Financial Times, Investor's Business Daily, and the Financial Post.

Education

Bill earned a B.S. in speech from Northwestern University.

Bill Martorelli

Principal Analyst Serving Infrastructure & Operations Professionals

Bill serves Infrastructure & Operations (I&O) Professionals with primary research responsibility for services sourcing and management across applications, infrastructure, and cloud management domains. Bill also advises I&O pros about successful digital transformation, cloud migration strategies, and vendor selection across the spectrum of outsourcing opportunities.

Previous Work Experience

Bill has more than 15 years of experience in technology and business consulting. He came to Forrester with the acquisition of Giga Information Group. At Giga, Bill was responsible for a variety of sourcing research topics, including managed services, IT outsourcing, and hosting.

Prior to joining Giga, Bill was an analyst at Hurwitz Group, where he was responsible for all services-related coverage, including managed applications services. Prior to Hurwitz Group, Bill worked at CSC Index, where he directed research for a multiclient program for application delivery executives. Prior to that, he was director of research for New Science Associates, a research firm acquired by Gartner Group in 1993.

Bill has written numerous groundbreaking reports on service delivery issues and trends and has delivered many well-received presentations on a variety of topics, including successful applications outsourcing and business process outsourcing strategies. He has been quoted frequently in both industry and business publications, including BusinessWeek, The Wall Street Journal, Financial Times, Investor's Business Daily, and the Financial Post.

Education

Bill earned a B.S. in speech from Northwestern University.

Bill Martorelli's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Vendor Landscape: IoT Professional Services

    Navigate A Fragmented Array Of Services Firms To Help Implement Your IoT-Enabled Processes

    October 18, 2017 Michele Pelino, Bill Martorelli

    Infrastructure and operations (I&O) executives charged with supporting the creation and operation of connected processes in their companies face the formidable task of simplifying the implementation of hardware, software, infrastructure, and analytics technologies to address their internet-of-things (IoT) initiatives. Knowing they can't go it alone, these I&O leaders must choose from a fragmented and diverse array of services firms that can assist with planning, building, and running their IoT-enabled processes. To help I&O executives identify a shortlist of potential service providers, this report segments the landscape of services firms, based on functional capabilities to help enterprises deploy IoT-enabled processes, vertical market focus, and geographic reach.

  • For Infrastructure & Operations Professionals

    REPORT: Vendor Landscape: Advanced Automation Service Providers, Q3 2017

    Choose Your Automation Solutions Wisely To Make The Most Of Managed Services Engagements

    October 13, 2017 Somak Roy, Bill Martorelli

    Advanced automation in managed services now influences enterprise customers' assessment of prospective service provider partners. Although service providers have built and/or assembled portfolios and solutions, customers should know that advanced automation is still in its early stages. Today's application and automation parts combine to form broader value propositions that address wider use cases. This report analyzes the landscape of vendors providing automation tools to help infrastructure and operations (I&O) leaders navigate the managed services market.

  • For CIO Professionals

    REPORT: The Forrester Wave™: Hosted Private Cloud Services In Europe, Q3 2017

    The Seven Providers That Matter Most And How They Stack Up

    July 18, 2017 Paul Miller, Lauren E. Nelson, Bill Martorelli, Charlie Dai

    In our 33-criteria evaluation of hosted private cloud service providers in the European market, we identified the seven most significant — CenturyLink, IBM, Interoute, NTT Communications, OVH, Tieto, and Virtustream — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs make the right choice.

  • For Infrastructure & Operations Professionals

    REPORT: Justify Your Hybrid Cloud Future With A Solid Business Case

    Business Case: The Cloud Computing Playbook

    July 6, 2017 Sophia I. Vargas, Dave Bartoletti, Bill Martorelli

    Too many infrastructure and operations (I&O) leaders still think of cloud as a way to cut costs. Cloud is often cheaper, but its biggest impact is on your organization's speed and ability to flex to customer demands. This report gives I&O pros the tools to make the right business case for cloud, including how to match apps with their optimal cloud deployment options and which elements to include in the model. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're updating it now to incorporate new research and new developments in platform-as-a-service (PaaS) and containers.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Hosted Private Cloud Services In Asia Pacific, Q2 2017

    Datapipe Leads With A Competitive Customer Experience

    June 29, 2017 Charlie Dai, Lauren E. Nelson, Paul Miller, Bill Martorelli

    In our 33-criteria evaluation of hosted private cloud service providers in Asia Pacific, we identified the seven most significant ones — CenturyLink, Datapipe, Fujitsu, IBM, NTT Communications, Singtel, and Telstra — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals make the right choice.

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