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Amanda LeClair

Sr Analyst

Amanda is a senior analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. She also covers product information management (PIM) practices and tools, linking product data to customer experience and top-level business priorities.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a BA in politics from Saint Anselm College.

Amanda is a senior analyst serving the needs of application development and delivery (AD&D) professionals. In this role, she helps clients understand the changing enterprise application services market and navigate the new engagement models of leading technology services firms. In her coverage, she explores business applications ecosystems, digital business transformation trends, and technology services spending patterns. She also covers product information management (PIM) practices and tools, linking product data to customer experience and top-level business priorities.

Previous Work Experience

Prior to her current role as an analyst, Amanda was a researcher on Forrester's AD&D team. In that role, she contributed to Forrester's coverage of agile development and DevOps, led coverage on managing agile teams, and explored the intersection of design and customer experience with software development. She has extensive primary research experience, having served as research lead on Forrester Data's Global Business Technographics® Developer Survey and having conducted hundreds of research interviews with developers, VPs of technology, CIOs, and CTOs. In her role as a research associate, she contributed to Forrester's research on business technology transformation and technology market sizing.

Education

Amanda holds a BA in politics from Saint Anselm College.

Amanda LeClair's Most Recent Research

Research

The Forrester Wave™: Product Information Management, Q2 2021

The 10 Providers That Matter Most And How They Stack Up
May 27th, 2021 | Amanda LeClair

In our 15-criterion evaluation of product information management (PIM) providers, we identified the 10 most significant ones — Akeneo, Contentserv, IBM...

16 min read
Research

Forrester Infographic: The State Of Services In 2021 — Working With Partners

April 12th, 2021 | Amanda LeClair

As enterprises tap into digital opportunities to transform, what they look for, and more importantly need, from their services providers evolves. The impact...

1 min read
Research

Research Overview: Technology And Software Services

A Guide To Forrester's Application And Infrastructure Services Research
January 12th, 2021 | Amanda LeClair

Tech and software services buyers face a complex landscape. Many services providers position as end-to-end digital transformation partners or the top partner...

15 min read
Research

PIM And DAM Are The Power Couple For Your Content Strategy

An Integrated Approach Will Feed Demand For New Commerce Experiences
October 29th, 2020 | Amanda LeClair , Nick Barber

Customers demand more digital content. Companies ramping up their product content face two related challenges: first, how to manage product data, rich...

10 min read
Research

The Forrester Wave™: Services Providers For Oracle SaaS Business Apps, Q4 2020

The 10 Providers That Matter Most And How They Stack Up
October 1st, 2020 | Amanda LeClair , Liz Herbert

In our 24-criterion evaluation of Oracle software-as-a-service (SaaS) business apps services providers, we identified the 10 most significant ones — Accenture...

15 min read